Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
Responsibilities:
Sales Strategy
• Develop and implement sales strategies to increase revenue
- Maintain & grow market connect with MEP contractors, Industry & other water consultants , PMC , Original Equipment Manufacturers, Industrial end-clients etc .
• Analyze market trends and adjust strategies accordingly
• Collaborate with marketing team to create effective sales campaigns
• Monitor competition and make recommendations to stay competitive
• Create and maintain sales reports for management review - Analyze order lost details and improve win rate, to overachieve annual targets
Customer Delight
• Ensure high level of customer satisfaction by providing excellent service
• Handle customer inquiries and complaints in a timely and professional manner
• Monitor customer feedback and make improvements as needed
• Develop and maintain relationships with key clients
Inventory Management Support
• Provide periodic forecast to planning department to maintain appropriate stock levels
• Analyze sales data to determine inventory needs and make recommendations
Team Management:
• Understand team dynamics and effective management practices. Candidate should be adept at balancing individual tasks with overseeing team performance.
• Conflict Resolution: Ability to address conflicts within the team professionally and constructively.
• Motivational Skills: Inspire and motivate team members to achieve their best.
Adaptability: Candidate will often encounter changing priorities and unexpected challenges. Being adaptable and flexible is crucial.
• Decision Making: Make informed decisions based on organizational goals and guidelines.
High Impact Behaviors:
• Leadership by Example: Candidate should model the behavior they expect from their team. This includes demonstrating a strong work ethic, integrity, and commitment to the organization’s values.
• Team Engagement and Development: Candidate need to actively engage their team members, recognizing their strengths and providing opportunities for skill development. This also involves offering constructive feedback and fostering a supportive team environment.
• Operational Efficiency: Candidates should strive for continuous improvement in processes, ensuring that the team works efficiently and effectively. This includes setting clear goals, monitoring progress, and adapting strategies as necessary.
Qualifications:
• A bachelor’s degree in Mechanical / Electrical Engineering or equivalent professional educational experience in a related field with at least 12 years or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Proven sales track record and experience in handling Industrial products, dealing with OEMs and Industrial end-clients. - Proficiency in sales tools and software (e.g., SalesForce, CRM systems).
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to develop and implement sales strategies and plans.
• Experience in competitor analysis.
• Strong project management skills with the ability to manage multiple projects simultaneously.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.