Truvo is building a fully autonomous insurance broker. Our AI agents quote, bind and service real policies for real households. We save people hundreds of dollars and make sure they're covered when the worst happens. Insurance is a trillion-dollar industry that still runs on phone calls, fax machines and legacy carrier systems. We're licensed in all 50 states and work with 50+ top carriers. Raised our seed from top funds and people like the founders of Wayve, Indeed, Business Insider, MongoDB and Octopus.
What you'll do
Own the service queue. Endorsements, address and vehicle changes, driver adds, lienholder and mortgagee updates, ID cards and proof of insurance, end to end.
Save the business. Get ahead of non-pay warnings, cancellations and rate increases. Re-shop across carriers and rewrite coverage before a customer walks.
Run renewals and escalations. Review renewals before they land, catch premium jumps early, and get stuck items unstuck with carrier portals, underwriting and billing.
How we work
AI-native to the bone. You work alongside our AI agents. They take the routine work, you step in where judgment and a phone call matter, and your feedback makes them better.
You own it. Nothing sits in your queue without a next step. You follow the carrier until it's actually done.
Fix the root cause, not the symptom.
Our values
Deeply serve our customers and have impact. Real households are the only scoreboard.
High integrity. We tell customers, carriers and each other the truth, especially when it's inconvenient.
Work hard, have a tonne of fun. We take the work seriously, never ourselves.
You
Hold an active P&C license. This role works live policies from day one.
Have worked a personal-lines service, retention or account management seat: endorsements, billing and cancellations.
Care about getting people the right coverage, not just off the phone.
Are comfortable with new tools and AI-assisted workflows. No coding needed.
Bonus: multi-line experience (auto plus home or renters), carrier portals and comparative raters, or an insurtech background.
How we hire: a few short conversations, then an offer. We move fast.