JOIN OUR TEAM
Full-Time Referral Coordinator Opportunity in Evans, GA
We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.
Company Story
ERW Physical Therapy and Wellness is an outpatient physical therapist-owned private practice providing exceptional physical therapy services since 2002. Over the years, we have expanded to multiple clinics and partnerships in Georgia. Our outpatient private practice clinics are in Evans, Grovetown, South Augusta, and Thomson.
We work together.
We have a strong, collaborative team of therapy professionals committed to working together. If you are searching for a fantastic team to join we would love to support you.
Our patients are what drives us.
We treat each patient as we would want our families and ourselves to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment.
Job Overview & Work Site
We are seeking an energetic and professional referral coordinator to join our back-office team. In this role, you will need to work cohesively with team members to ensure that referrals are processed promptly while providing excellent customer service. You will also help with obtaining subsequent prior authorization requests for our Physical Therapy services.
License & Experience
Job Duties:
- Must have proficient computer skills and type 45 or more wpm.
- Excellent multi-tasking skills and the ability to prioritize your tasks in our fast-paced environment.
- Obtaining referrals and medical records requests through our online fax systems, phone and email.
- Creating patient charts in our EMR system and ensuring the patient data is correct.
- Scheduling appointments across several physical therapy clinic locations according to office procedures and policies.
- Submitting subsequent prior authorization requests via online portals and the phone.
- Running authorization reports weekly to ensure charts and appointments are updated appropriately.
- Performs any additional duties assigned by our lead referral coordinator and direct supervisor.
Qualifications & Experience:
· Must be a high school graduate – some college or healthcare technical school a plus
· 1 – 2 years working in a front office environment
· Previous experience working in a healthcare setting is ideal
· Motivated team player, good work attitude, proactive in nature, and requires minimal supervision
Performance Expectations:
- Maintains a positive and professional attitude
- Proficient computer skills include using multi-screens, copying and pasting, opening multiple tabs, working between multiple browsing sites, etc.
- Excellent time management skills
- Team player who is open to communication and feedback.
Benefits
Medical/Dental/Vision insurance
401K with 50% employer match up to 6% per check
Paid holidays
Paid time off
Full-time benefit options start at 30 hours per week
Company-paid employee life insurance
Voluntary life insurance options
Short and long-term disability options
Employee assistance program (including mental health services)