In this role, yourprimary dutyis tomentor and providedirect oversight of day-to daysuperviseactivities assigned to theRevenueCycleTeam.
Youwork to ensuretheteam delivers world-class servicesinrevenue cycle assessment, systemic issue identification,system/process solutions,revenue cycleintegrityassessment,workflow processes,billingand resolution of outstanding accounts receivableto improveclients’efficiency and achievetheirrevenueobjectives.Youareresponsible formonitoringworkload.
You follow established guidelines, processes, and procedures to achieve team goals. You also deliver customer work yourselfandarerecognizedas highly skilled and proficient in your discipline, conducting complex work.
CoreResponsibilitiesof the Role
Supervising the work oftheRevenue CycleTeamby delegating work, monitoring progress, and evaluating work product for timeliness, quality, and compliance with policy and procedures
Overseeing current customer contracts to make sure the team is meeting Tegria deliverables and sending statusreports
Coordinating and leading daily team activities
Assistingwith management decisions and activities
Providing feedback about team members to management
Developingnew processes and improvingexisting processesin pursuit of team goalswith emphasis on quality, efficiency, and speed.
Following and enforcingguidelines, processes, and procedurestoaccomplishobjectivesand ensure compliance with company and regulatoryrequirements
Helping to increase employee engagement through listening andmentoring
Providing input to management on performance evaluations, bringing performance concerns to management attention,andparticipatingin corrective actions
Performing the work ofrevenue cycle analysts
On-boarding and training new team members
Monitoring key performance indicators in Revenue Cycle and working closely with management to improve clients’ cash flow, reduce denials, and minimizebad debt.
Maintaininga strong working knowledge of all RCM processes
Researchingandidentifyingdenial trends. Collaboratingbetween department leadership to improve processes to resolve issues and reduce impacttothe accounts receivable.
Developingand coaching team members
Recommendingand implementingcoaching or corrective action
Additional Responsibilities
Performing other duties as assigned
RequiredQualifications
Bachelor’s degree in health information managementor accounting, or related fields; or equivalent combination of education and experience
3+ yearssupervisory experience in medical billingincludinghospital billing andcollections
Able and willing to travel to client sitesand officeasneeded
Able and willing to work outside of normalhours
Experience mentoring less experienced teammembers
Extensive experience implementing, supporting,optimizing, and upgrading MEDITECH and/or otherEMR
Experience being evaluated against, and creating action plans based on financial goals and targets to create a profitable serviceline
Complete understanding and in-depth working knowledge of healthcare revenue cycle;Good working knowledge of medical terminology, billing guidelines,HIPAAand compliance;Solid knowledge of third-party billing requirements and HIPAA 837/835 electronic language.
Able to workindependentlyandwithwide latitude for independentjudgement
Abletoestablishand monitor performance/productivitystandards
Able to balance workload of being a supervisor and individualcontributor
Has excellent judgement, understandingwhen and what questions to ask to reach well informed decisions that minimize risk.
Advancedskills inMicrosoft Officeand proficient with computer-basedaccountsreceivable applications.
Able to perform complex mathematical calculations for adjudication of accounts and applying complex contractual arrangements asdeterminedby contracts negotiated within the customer contract.
Has strongcollaborationand problem-solving skills.
Able to analyze billing data and perform trending analysis to improve billingutilizingadvanced Excel and Power Point for presentation.
Possess excellenttimemanagement,organizationalskillsandprioritizing skills topermithandlingtheworkload
Able toworkwith team members, customers,providersand medical facility staff tactfully and effectively.
Exceptional verbal and written communication skills
Strongattention to detail
Strong commitment to ethical behavior andcomplying withlaws and regulations involved in the job.
Comfortableand accountableworking in a remote work environment in which video conference calls and virtual shared workspaces and tools are common.
Able to communicate tactfully and firmly withteam members andstakeholders
Must have a private, secure workspace available at home/remote officeand access to internet with speed sufficient to perform the job
Desired Qualifications
MEDITECH experience preferred
Success Criteria
People who are successful in this role…
Maintainhigh standardsfor the quality of their own and others’work
Thrive under the pressure of timeconstraints
Approach their work with a servicementality
Autonomous and have excellentfollow-through
Open to feedback and a mindset to growskills
Able to adapt to change, delays or unexpected events whilemaintaininga positive mindset
Salary Range
$100,000-$115,000Now, a little about us …
At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first—both patients and those who dedicate their lives to delivering care.
And at the very core of this vital work is our incredibly talented people.
People with different backgrounds who welcome challenge and change. People who listen first, ask hard questions, and make decisions to cultivate a culture of equity and inclusion. People who chase after goals, growth, and generosity. We’re real. We’re nimble, and we believe in our mission to humanize healthcare.
Perks and benefits
Top talent deserves top rewards. We’ve carefully curated a best-in-class benefits package, meant to meet you wherever you are in your life and career.
Your health, holistically.We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
Your financial well-being.We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
And everything in between.Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life’s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.
Tegria is an equal employment opportunity employer and provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All qualified candidates are encouraged to apply.