Overview

The Senior Manager, Construction Technology – Mission Critical leads the field-facing deployment and operational management of construction technology across Suffolk’s Mission Critical portfolio. This is a field and embedded operations role that requires active project presence across the Mission Critical project portfolio. The Senior Manager provides hands-on technology leadership at the field level.

This position ensures project teams effectively deploy and use Suffolk’s technology standards across software, hardware, equipment, and workflows. Working directly with Operations, Digital Engineering, Product Management, and project leadership, the Senior Manager translates enterprise technology strategy into consistent project-level execution, from pursuit through closeout.

The Senior Manager owns portfolio-level results for technology adoption, utilization, and pilot execution, and helps shape a scalable national deployment model for the Mission Critical portfolio. The role supports Suffolk’s Operational Excellence vision of predictable, standardized, technology-enabled project delivery.

Responsibilities

Key Responsibilities

Support project teams in early lifecycle activities, including pursuit, preconstruction, and project setup, by explaining Suffolk’s Technology Strategy, addressing client technology needs and requirements, and establishing a project-level technology plan aligned with Suffolk required technology, Standard Operating Procedures, and project operational needs before the project enters the execution phase.

Partner with project leadership to lead the deployment and adoption of Suffolk’s Construction Technology Toolbox across the Mission Critical portfolio, ensuring consistent implementation of software, hardware, and field workflows throughout the project lifecycle.

Maintain day-to-day presence on Mission Critical projects and provide hands-on technology leadership at the field level, working side by side with project teams, field technology personnel, and trade partners so that technology is embedded as part of daily operations.

Manage the Mission Critical technology deployment plans, tracking software and field hardware (for example, drones, laser scanning, and reality capture) to ensure all project requirements are met. Mature the processes for field training, asset management, equipment readiness, and identify potential manufacturer partnerships.

Operationalize pilot execution and evaluation within the project portfolio, in collaboration with the Suffolk Technology and Product Management teams, including pilot project selection, success criteria, data collection, findings, and final recommendations. Train project teams and ramp their participation and responsibilities during pilots.

Partner with Product Management by providing field feedback, operational insights, and client requirements that influence product roadmaps and enhancement priorities.

Support the national deployment of new enterprise technology standards, including training, change management, and compliance enforcement, to drive consistent adoption across projects and regions.

Monitor portfolio-wide technology adoption, utilization, compliance, and operational performance, using data and field observations to identify improvement opportunities and confirm that technology delivers measurable business value.

Serve as the operational technology liaison between Mission Critical Operations, Digital Engineering, and other technology stakeholders creating clear ownership, communication pathways, and accountability across functions. Collaborate with Jobsite of the Future capabilities and other technology programs that explore project delivery innovation.

Coach, mentor, and influence project teams, field technology personnel, and trade partners to drive technology adoption, operational consistency, and accountability without relying on direct authority.

Lead continuous improvement initiatives that standardize successful deployment practices, capture lessons learned, and scale Mission Critical technology operations nationally in collaboration with regional leaders.

Contribute to the strategy and operating model for a high-performing Construction Technology Deployment organization that supports the continued growth of the Mission Critical business.

Qualifications

8+ years of experience in construction operations, construction technology, Digital Engineering, BIM/VDC, field technology, or a related discipline supporting large, complex construction programs.

Bachelor’s degree in construction management, engineering, architecture, or a related field, or equivalent experience.

Demonstrated success leading technology deployment and change management, training, and compliance programs for enterprise technology rollouts across multiple projects or regions, while driving adoption, operational consistency, and measurable business outcomes.

Track record of planning, running, and evaluating technology pilots, including defining success criteria and performance metrics in partnership with Product Management.

Background supporting pursuit teams and presenting technology approaches and requirements to clients.

Solid command of construction project delivery, field operations, scheduling, digital engineering, and the integration of software, hardware, and field workflows.

Working knowledge of reality capture, laser scanning, drones, field hardware, digital collaboration platforms, and enterprise construction technology ecosystems. Including understanding of OSHA requirements and the safe operation of field technology on active construction sites.

Proven ability to influence project teams, operational leaders, and cross-functional stakeholders without direct authority while building trust and alignment across organizations.

Skill in interpreting operational data and technology performance metrics to improve project execution, adoption, and decision-making.

Excellent communication, organizational, and relationship management skills, with the ability to engage effectively with field teams, executive leadership, clients, and technology partners.

Ability to maintain day-to-day presence on active job sites and to travel approximately 75%.

Preferred: experience on Mission Critical, Advanced Manufacturing, or similar complex capital projects, and familiarity with client security and confidentiality requirements.

Preferred: FAA Part 107 remote pilot certification, OSHA 30-hour construction safety training and/or additional field technology certifications, as applicable.

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Compensation Information

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk’s total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $13 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.? For more information, click?here.

Senior Manager, Construction Technology Deployment