Nordic Center Lead

JOB TITLE: Nordic Center Lead

DIVISION:Nordic Center

REPORTS TO: Nordic Center Manager

LOCATION:Nordic Center

CLASSIFICATION: Full Time/Seasonal/Hourly

POSITION: 

The Nordic Center Lead will support the Manager in managing daily operations for the NordicCenter and team, ensuring a safe, fun, and educational environment forattendants,instructorsand guests.Leadwill act as a Manager on Duty during the absence of the NordicCenter Manager. 

The Nordic Center LeadillassistNordic Center Manager with staff scheduling,staffand guest issues; help with staff training; 

Must have a strong understanding of teamwork and effective communication with peers and Manager

SPECIFIC JOB REQUIREMENTS:

• Provide an exceptionalguestexperience 

• Must be able tomaintainaccuratetransactions

• Ability to work outside in all winter conditions

• Strong communicationand leadership skills

• Strong understanding of ski resort operations

• Support and follow Solitude Mountain Resort policies and procedures.

• Able to hike, snowshoe, Nordic ski, 

• Has experience of/or ability to learn to sell products in Nordic Retail Shop

• Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipmentand train attendants and instructors

• Basic math skills

• Willingto work weekends and holidays and some evenings during the ski season.

• Responsible for opening and closing Nordic Center facility on time

JOB DUTIES AND RESPONSIBILITIES:

• Answer questions about the resorthours of operation, Events,NordicPrograms,terrain, snow,weatherand grooming conditions

• Making sure the current grooming report is posted on NordicCenterboard,SolitudeWebsite as well as TUNA webpage

• Answer incoming phone callsand check voice messages regularly 

• Assistsin the training and evaluating Nordic Center staff

• Shoveling and snow removal. Maintaining clear and safe entrance to the building and to the trails.

• Maintainingand regularlychecking trailconditionsfor safety and proper trail marking, 

• Maintaining fencing around the Nordic center building,

• Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)

• Conducts inventories and helpmaintainrental and retail and Food andBeverageinventory

• Provide a friendly professional demeanor, acknowledge guests with a smile

• Conductgroup andprivate cross-country ski lessonsas well as snowshoe toursthat help guests of all ages and ability levels

• Correctly followall opening and closing proceduresand train the attendants to do the same. 

• Assistwith events and programs

• Assistswith the setup and tear down of the building 

• Sell tickets, rentalequipment,lessonsand clinicsat correct rate in a courteous and friendly manner

• Be conscious of safety at all timeswhile completing job duties and responsibilities

• Notify Manager of incidents, accidents, injuries, and property damage, any shortage in retail/rental merchandise, any unsafesituationsor conditions as soon astheyoccur 

• Be able to wax rental skis as well as customer equipment

EQUAL OPPORTUNITY EMPLOYMENT   
Solitude Mountain Resort is an equal opportunity employer.  It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic  information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses.  Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities.  If you require an accommodation during the selection process, please contact Human Resources at HR@solitudemountain.com.