ERP Systems Analyst

Company Description

Beginning with just three employees, the Schwarz family of companies now employs over 5,000 people across the United States and internationally. Schwarz Partners supports multiple businesses in various industries, with a core focus on packaging, sheet feeders, and transportation. Schwarz Partners is a privately held, second-generation company poised to continue growing in its core markets. As an independent supplier and provider in these verticals, the company is well-positioned to outwardly assess long-term business opportunities that provide value for customers.

Job Description

The ERP Systems Analyst is responsible to work closely with business users to determine and document their needs, translating to requirements and design specifications. Additionally, the ERP Systems Analyst analyzes business processes for opportunities to improve customer service and/or process efficiencies. Leads user testing for upgrades, configuration changes and system enhancements. Provides end user support and training and maintains procedural and training documentation. The ERP Systems Analyst will also be required to review business-enhancement requests for consistencies across sites and apply cost-benefit analysis rules to determine business need. The ERP Systems Analyst will work to improve application standardization across all business entities through the use of application updates and upgrades The ERP Systems Analyst will be required to work with the Development team involving reporting, including but not limited to BI and SSRS. The ERP Systems Analyst uses currently established analysis and design techniques to solve business problems. The ERP Systems Analyst will also be expected to research new analysis and design techniques and determine their accuracy and suitability to the current environment. It is expected that the ERP Systems Analyst may serve as change agent who identifies the organizational improvements needed, design systems to implement those changes, and train and motivate others to use the systems. The ERP Systems Analyst will be expected to work with internal teams to design, develop and maintain software. This individual consistently promotes and emulates our company values.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION

• Perform day-to-day system administration and support of the ERP Platform.
• Maintain key setups and configurations within the ERP system.
• Research, analyze and recommend system configuration and procedural changes that will improve the customer experience and improve process effectiveness and efficiency.
• Collaborate with users and IT team members to design, test and implement the changes.
• Develop test plans and detailed test scripts. Coordinate and conduct user acceptance testing to ensure solutions meet business requirements.
• Provide proven communication, analytical, and problem-solving skills to help support the development processes, foster customer relationships, and to ensure that the project deliverables are met according to specification.

• Act as a technical/functional resource & point of contact for company end-users.

• Conduct configuration & design of application to better leverage the enterprise.

• Responsible for the collection, development, analysis, documentation, and communication of business and functional requirements.
• Assist in the creation and quality assurance review of design documents and test results to ensure all project requirements are satisfied.

• Capture user requirements and convert to functional requirements.

• Ability to act on matters of significance within rules of current development architecture.

• Ability to advise and implement on improvements to development architecture.

• Think outside the box and come up with improvement and efficiency opportunities to streamline business and operational workflows.

• Document high-level business workflows and transform into low-level technical requirements.

• General understanding of application development methodologies, data sharing, infrastructure, cloud, and network architectures.

• Ability to analyze complex information sets and communicate that information in a clear well thought out and well laid out manner.

• Adhere to established project management methodology, SDLC, support and service management policies and procedures.

• Ability to communicate at varying levels of detail (30,000 ft. view, 10,000 ft. view, granular level) and to produce corresponding documentation at varying levels of abstraction.
• Ability to prioritize and multi-task between duties at any given time.
• Ability to communicate with business stakeholders on status of projects/issues.
• Solid communication and interpersonal skills.
• Comply with company policies and procedures and all applicable laws and regulations.
• Additional duties as assigned.

Qualifications

REQUIRED EDUCATION / EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or 10+ years’ experience in related field.
• 3+ years in a Business Analyst role.
• 3+ years’ experience working with Packaging Industry ERP (Amtech, Epicor, Kiwi, etc.).

PREFERRED EDUCATION / EXPERIENCE:

• Developing functional requirements.
• Ability to map processes.
• 5+ years in the packaging industry in a Business Analyst role.
• Experience with implementations & upgrades.
• Familiarity with EDI.

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.):

• Direct experience with SSRS.
• Direct experience utilizing SQL to develop queries or profile data.
• Experience in quantitative and qualitative analysis of data.
• Experienced level skills in Systems Analysis.
• Ability to function as a self-starter.
• Ability to multi-task, think on his/her feet and react, apply attention to detail and follow-up, and work effectively and collegially with management staff and end-users.

PREFERRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.):

• Ability to work with outside vendors.
• Understanding of various software applications.
• Knowledge of key concepts of application architecture.
• Knowledge of data integration best practices.
• Experience with Agile Frameworks (Scrum, Kanban) a plus.
• Conceptual & logical data modeling and data profiling experience is strongly preferred.
• Familiarity with dimensional data modeling concepts such as star schemas.
• Manufacturing experience preferred.
• Experience with Big Data and cloud ecosystems (eg. AWS) a plus.
• Experience with BI tools (PowerBI, Tableau, etc.) a plus.
• Experience with back-end web development tools Python, JavaScript, Java, PHP, Ruby a plus.
• Experience with development tools, such as C#, ASP.NET, Web Services a plus.

PHYSICAL DEMANDS:

• Ability to sit, stand, grasp, reach, push, twist, climb, bend, use of keyboard/mouse.
• Ability to lift at least 25lbs as required by the job.

WORK ENVIRONMENT:

• Travel required – 30% to 50%.

OTHER INFORMATION:

• The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
• Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.

Additional Information

All your information will be kept confidential according to EEO guidelines.