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Compagnie Financiere Richemont

Sales Associate

BARCELONAOn siteFull-time

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Posted 2w ago

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

HOW WILL YOU MAKE AN IMPACT?

As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations.

Sales Achievements

  • Ensure a unique and exceptional customer experience during a sale

  • Master the selling ceremony

  • Adapt according to client needs and motivations.

  • Transmit the passion and values ​​of theMaison

  • Act asacontact for the client in case of After Sales

  • Meet individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

  • Cultivate strong client relationships and develops client loyalty

  • Execute targeted CRM actions

  • Participate to client events and acts as an Ambassador of the Maison

Shop Operations

  • Respect all brand and boutique policies and procedures

  • Support the set up and breakdowns at opening and closing of the boutique

  • Participate in the implementation of Visual Merchandising guidelines

  • Assistwith special projects when requested

  • Participate in inventoriesand undertake administrative tasksand stock room related tasks whenrequired

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • You have a passion forjewelleryand watches 

  • You have excellent interpersonal skillsin order todevelop a network of loyal clients 

  • You be meticulous, highly client focused and organized 

  • You have excellent written and spoken communication skills , both in Spanish and English

HOW DO WE KEEP YOU SMILING?

As a significant member ofthe  Cartier  community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering bothvarious opportunitiesto enhance your personal and professional development.

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