TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.
Job Description:
Supervises and coordinates activities of workers engaged in maintaining and repairing physical structures of buildings and grounds by performing the following duties. Primary responsibilities include the hands-on maintenance of the community, including overall inspection, repair, and general maintenance of market ready apartments and other interior/exterior areas. Acts as a “team leader” among the general maintenance staff; delegating, supervising, directing and assisting in the work of the department. Installs and repairs electrical systems, apparatus, and electrical and electronic components of industrial machinery and equipment by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.
1. Prepares or assists in preparing all market-ready apartments in regards to painting, carpet cleaning, general repairs, housekeeping, etc.
2. Performs various preventative maintenance functions and records findings in maintenance log.
3. Completes regular community inspections.
4. Responds to resident service requests and concern within 24 hours.
5. Performs on-call emergency service as required.
6. Works along with general maintenance staff in maintaining grounds and common areas and keeping them free of trash and debris.
7. Monitors the maintenance and keep-up of all mechanical equipment on the community including, but not limited to, water heaters, HVAC units, etc.
ADMISTRATIVE/LEADERSHIP FUNCTIONS
1. As a team leader, responsible for training and supervision of community maintenance staff. Is typically involved with Property Manager in hiring, interviews, training and performance reviews of maintenance staff.
2. May assist in monitoring capital improvement projects.
3. Works with Property Manager maintaining and monitoring Budget Control Log.
4. Ensures all maintenance staff is following safe work practices.
5. Ensures that maintenance staff is performing to TRG standards and the service requests are handled in a prompt, courteous and efficient manner.
6. Understands and complies with Fair Housing Laws and Standards.
7. Maintains open communication with Property Manager and other community staff.
8. Represents the company in a professional manner at all times.
OTHER JOB FUNCTIONS
1. Attends and participates in training programs as requested.
2. Assists with and attends community sponsored resident activities and functions.
3. Diagnoses malfunctioning apparatus such as transformers, motors, and lighting fixtures and replaces damaged or broken wires and cables.
4. Replaces faulty electrical components of machine such as relays, switches, and motors, and positions sensing devices.
5. Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES: Manages subordinate supervisors who supervise employees in the Housekeeping and Maintenance. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for monitoring materials processing to perform job in accordance with the annual operating budget.
COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management – Develops project plans; Coordinates projects. Customer service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills – Focuses on solving conflict, not blaming; Keeps emotions under control; Remains open to others’ ideas and tries new things. Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed. Delegation – Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities. Managing People – Takes responsibility for subordinates; activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates; skills and encourages growth; Continually works to improve supervisory skills. Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Professionalism – Approaches others in a tactful manner; Reacts well under pressure; treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dress code requirements.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: A high school diploma or equivalent is preferred. A minimum of three years’ hands-on maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc. is necessary. Supervisory experience preferred. Excellent communication and interpersonal skills required. Must be able to lift and work heavy equipment. Valid driver’s license and good driving record along with auto insurance required; Must be EPA or CFC certified. Must pursue ongoing education associated with this job.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, rations, and proportions to practical situations.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS: N/A CERTIFICATES, LICENSES, REGISTRATIONS: AK certification, CAMT license OTHER SKILLS AND ABILITIES: N/A OTHER
QUALIFICATIONS: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneed, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to high, precarious places. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud. Scheduling: The employee is subject to schedule changes and/or overtime as required by the job and his/her supervisor. This may include working weekends, working after the course of normal business hours and at other times as required by the job. The employee is subject to these schedule changes on as little notice as 24 hours.
Benefits as a TRGM Employee:
- Base Salary + Performance Bonus.
- Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
- The benefits package includes 100 percent employer-paid life and disability insurance.
- Employer Matching 401k
- Employee Engagement and Wellness programs.
- Company-paid PTO
- Opportunities for Professional Development and Tuition Reimbursement.
TRG Management is proud to be an Equal Opportunity Employer.
We are a Drug-Free Workplace.