Experienced Associate - Workforce Management

Asan Experienced Associatewithin our Workforce Management practice, you will work as part of a team of problem solvers, helping clients solve complex business issues from strategy to execution. You will play a key role in drivingtechnology-enabled, AI-enhanced workforce and HR transformationsolutions, while mentoring junior team members and managing workstreams end-to-end.

Weadvisea range of local,regionaland global clients on all aspects ofpeople'sstrategy, underlyingcomplianceand governance in many areas of business-driven HR programs.

You should be interested in building andshowcasingyour skills within the following areas:

• People analytics -Leveraginginsights and data to drive decisions on people andorganizationrequirements and implementation.

• HR operating model - Aligning HR capabilities and structure to deliver value in line with business strategy.

• HR service delivery – Exploring different service delivery models (eg.Shared services,outsourcing)andleveragingtechnology and automation to drive smart and intuitive people practices.

• Employee experience – Be able to think differently, usage of design thinking to develop HR practices thatengagethe mindset andbehaviorsof the workforce.

• HR policy & processes review - provide practical frameworks to refine operating processes and reducecosts orimprove service levels across the entire HR services value chain.

• Ability toanalysedata and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws andregulations. 

• Creatingpeople'sdata sets and aligning these to widerorganizationaldata sets.Using and applying quantitative and qualitative research design and carrying out data analysis, from basic to multivariate analysis to solve problems.

Key accountabilities

Role specific responsibilities

• Proactivelyassistin the management of several clients, while reporting to Managers and above.

• Support effective working relationships directly with clients.

• Contribute to the development of your own technical acumenContribute to delivering technology-enabled workforce and HR transformation solutions.

• Apply digital tools, analytics, and AI capabilities in the delivery of client work.

• Ability to operationalize AI tools in day-to-day work, including designing structured prompts, applying AI for data analysis and problem solving, and critically validating outputs to ensure accuracy, relevance, and business applicability.

• Contribute to the development of your own technical acumen across bothhuman capital and digital domains.

• Be actively involved in business development activities to helpidentifyand research opportunities on new/existing clients.

• Continue to develop internal relationships and your PwC brand.

• Develop proposals as part of the team pursuit of advisory engagement opportunities covering research work, preparing proposal decks, carrying out internal risk checks,etc.

• Ensure the deliverablesadheresto the firms' policies and risk management requirements.

• Stay abreast of industry trends and best practices in workforce management including emerging trends in AI, workforceanalyticsand human capital strategy, contributing to the development of thought leadership content.

• Degree in any discipline.Degreein Human Resource Management is an added advantage.

• Minimum 1yearof experience in workforce management, human capital advisory, people analytics, HR technology, or related consulting roles. 

• Demonstrated, hands-on experience using AI-powered tools (e.g., Microsoft Copilot, Claude, ChatGPT, Harvey) to enhance productivity, research, and client deliverables. 

• Experience applying AI topeopleanalytics or HR process optimization is strongly preferred.

• Fair subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisationdesign.

• Proficiencywith analytics tools (e.g., Excel, Power BI, Tableau, Python/R is a plus), visualization platforms, and automation tools. 

• Excellent verbal, written communicationskillsand portfolio management skills.

• Collaboration and participation within a highly diverse and inclusive team.

• Ability to thrive on challenges, multitask andprioritiseworkload in a fast-paced environment where quality and speed are of essence.