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PwC Belgium

ETIC, Resource Manager – Senior Associate

CairoFull-time

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Posted 2mo ago

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Senior Associate

Job Description & Summary

About the role

The ResourceManagerisresponsible formanaging a team thatwill work closely with key stakeholdersand onshore resourcing teamsto forecast resource requirements,identifyskill gaps, and ensure that the right people are deployed to the right projects at the right time.

The Manager and SA/A roles will act as a critical link between project teams and business operations,analysingworkforce trends,overseeingresource planning tools, andimplementingstrategies to enhance efficiency and productivity. 

Theserolesarecrucialforensuring that the right talent is available at the right time to meet project and operational demands while optimising workforce efficiency. You will collaborate closely withonshore resourcing teams,project managers,businessleads, and senior leadershiptomanage critical resourcing data for the onshoreresourcingteams.

The idealresource managerwill have strong analytical skills, experience in resource management,strong communicationand attention todetailand the ability to balance short-term needs with long-term workforce planning.They will also need experienceofline management.

This roleprovidesthe opportunity to drive operational excellence, influence strategic decision-making, and enhance workforce productivity in a growing and dynamic organization.

In a fast paced, dynamic environment, this role will provide you with opportunity to finesse your organisation and coordination skills, though on the job learning and specific training.

Core Responsibilities

Resource Planning

  • Leadership reporting,to provide insight and trends to resourcing team, and to key stakeholders within the Business Unit.

  • Execute and manage operational processes to ensure data accuracy, integrity, and completenessto deliver sustainable,high-qualityinformation.

  • Conduct analysis ofkey operational metrics to support management and leadershiptoidentifyactionsrequired. 

  • Proactivelyidentifyimprovement opportunities and propose practical, data-driven solutions to enhance processes, reporting accuracy, or stakeholder outcomes.

  • Provide responsive and professional administrative support to the Resource Management community.

Budget &BillingManagement

  • Provide reports on resource allocation,utilization, and operational efficiency.

Stakeholder Communication

  • Act as a bridge between different teams, ensuring clear communication about resource availability and needs.

  • Develop andmaintainstrong relationships with key stakeholders at all levels.

  • Build and develop strong and effective relationships with colleagues working across the UK.

  • Act as atrusted advisorto senior management on workforce strategy.

Risk Management:

  • Early identification and action to address issues that mayadversely impacton delivery, usingappropriate escalationprotocols, where necessary.

  • Share knowledge and best practice across the team.

Process Improvement & Data Analysis

  • Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth.

  • Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable,high qualityinformation.

  • Update andmaintainkey systems withbusiness criticaldata to support the management of headcount budgets and forecasts on a regular basis.

  • Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completedin a timely manner.

Skills: 

  • Demonstrable experience of workforce planning, resourcing,recruitmentor project management experience within a professional environment

  • Evidence of well refined communication skills 

  • An ability to cultivate andmaintainstrong relationships with an ability to communicate and negotiate across all levels of the business

  • Able to plan prioritise,multitaskand manage a significant workload under pressure 

  • Must be comfortable and confident with systems – Microsoft Office (particularly Excel)

  • Knowledge ofmanpowerplanning systems would beadvantageousbut not essential

  • Ability to work independently and across multiple workstreams

  • Planning and/or Scheduling skills

  • Maintain high attention to detail, especially when processing high volumes of work

  • Actively manage expectations and escalate where necessary

  • Activelyseekandidentifyopportunities for development

  • Time management and organisational skills

  • Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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