Business Development Manager - Administration

Overview

Department: Administration

Schedule: Full-Time, Exempt

Hosspital: St. Mary of Nazareth Hospital

Location: Chicago, IL 60622

Territory: Supporting St. Mary of Nazareth Hospital, Resurrection Medical Center, and St. Francis Hospital

Position Summary

The Business Development Manager will be responsible for developing and strengthening referral relationships within the post-acute care market to drive patient volume and admissions across three hospital campuses. This role will serve as a strategic liaison between the hospitals and community-based healthcare providers, with a primary focus on Skilled Nursing Facilities (SNFs), Long-Term Care (LTC) facilities, Assisted Living communities, and other post-acute partners.

Key Responsibilities

Develop and maintain strong referral relationships with post-acute care organizations, including:Skilled Nursing Facilities (SNFs)Long-Term Care (LTC) facilitiesAssisted Living Facilities (ALFs)Rehabilitation and post-acute providers

Drive patient referral volume and admissions to St. Mary of Nazareth, Resurrection Medical Center, and St. Francis Hospital.

Build collaborative partnerships with:Admissions DirectorsCase ManagersChief Nursing Officers (CNOs)Physicians and Medical DirectorsExecutive Leadership at referral facilitiesConduct regular onsite visits and quarterly business review meetings with referral partners.Identify barriers to patient transitions and proactively develop solutions to improve referral processes and outcomes.Serve as a problem-solver and trusted resource for post-acute partners, resolving issues and facilitating effective communication between facilities and hospital teams.Monitor referral trends, market opportunities, and competitive activity to support business growth initiatives.

Ideal Candidate BackgroundPrevious business development, physician liaison, account management, or healthcare marketing experience.Strong knowledge of the post-acute care continuum, including Skilled Nursing, Long-Term Care, Assisted Living, and Rehabilitation services.Established relationships within the post-acute healthcare market highly preferred.Demonstrated ability to build relationships, influence stakeholders, and grow referral networks.Excellent communication, presentation, and problem-solving skills.Ability to work independently while collaborating with hospital leadership and clinical teams.

Preferred ExperienceHealthcare business development experience within hospitals, health systems, post-acute care organizations, or healthcare services.Experience working directly with admissions teams, case management, discharge planning, care transitions, and referral management.

This role is ideal for a candidate who thrives on relationship-building, strategic growth, and creating strong partnerships across the continuum of care to increase patient access and hospital admissions.

Responsibilities

The Manager of Business Development organizes, directs and is responsible for all aspects of business development; including development, implementation, monitoring, updating and ongoing analyzation of the organizations strategic business development plan.  In partnership with the CEO, the manager is responsible for growth of the hospital’s admission, clinical program and service line development, business planning, physician relations, post-acute strategy and development and senior outreach.  Responsible for creating and/or implementing tracking mechanisms to track increases in volume, growth, revenue, etc. and be able to drill down data to quantify specific efforts and how they have led to increases in volume, growth, revenue, etc. by program, service line and/or physician.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1.  Bachelor’s Degree in Marketing, Business (Development) or related field required

2.  4-6 years in related field (business development and/or marketing) required

3.  1-3 years healthcare management experience required

4.  Minimum 1 year experience in acute care setting strongly preferred

5.  2 years project/program management strongly preferred

6.  Knowledge and experience in program planning, organization, implementation and operations.  This must have included responsibility for strategic planning, business development and market research.

7.  Strong communication and leadership skills required

8.  Critical thinking skills required.  Must be autonomous and self-driven.  Must be able to work well independently and with others.

Pay Transparency

Saint Mary of Nazareth Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $89,440.00 to $129,542.40 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

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Employment Status

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Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf