Key Responsibilities
Utility Billing & Data Management (Approximately 70%)
- Manage utility billing data across a diverse real estate portfolio.
- Review, validate, and analyze utility invoices for accuracy and completeness.
- Investigate billing discrepancies and coordinate with vendors, utility providers, Accounting, and Property Management to resolve issues.
- Maintain utility databases and ensure data integrity across reporting systems.
- Monitor utility consumption, costs, and trends to identify anomalies and opportunities for improved performance.
- Support utility rate analysis and evaluate rate structures to optimize utility expenditures.
- Develop recurring reports and dashboards related to utility usage and costs.
Stakeholder Support & Customer Service (Approximately 10%)
- Serve as a primary point of contact for utility-related questions from Property Management and Accounting teams.
- Respond to inquiries regarding utility billing, account setup, service issues, and consumption trends.
- Collaborate with internal stakeholders to improve utility-related processes and workflows.
- Build strong working relationships with utility providers and third-party vendors.
Sustainability Reporting & Analytics (Approximately 10%)
- Support annual sustainability reporting efforts by collecting, organizing, and analyzing utility consumption data.
- Assist with greenhouse gas emissions and resource consumption reporting.
- Contribute to internal and external sustainability disclosures and performance updates.
- Support data collection and validation for environmental and sustainability initiatives.
Special Projects & Performance Analysis (Approximately 10%)
- Assist with measurement and verification (M&V) activities for energy and water efficiency projects.
- Support analysis of resource reduction initiatives and operational improvement projects.
- Participate in cross-functional projects involving energy, water, waste, and sustainability data.
- Conduct ad hoc analyses and research to support sustainability and operational objectives.
Qualifications
Required
- Bachelor's degree in Finance, Accounting, Engineering, Data Science, Business Analytics, Economics, Mathematics, Sustainability, or a related analytical field.
- Strong proficiency in Microsoft Excel, including data analysis, formulas, and large dataset management.
- Demonstrated analytical and problem-solving capabilities.
- Excellent attention to detail and organizational skills.
- Effective written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong customer service mindset and willingness to collaborate across departments.
Preferred
- Experience with utility billing analysis, utility data management, or sustainability reporting.
- Familiarity with commercial real estate operations.
- Exposure to data visualization and reporting tools such as Power BI or Tableau.
- Understanding of accounting, budgeting, or financial analysis concepts.
- Coursework or experience related to energy management, utility systems, engineering, sustainability, or data analytics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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