About Our Company:
At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices. We make patching easier, boost security, and give IT teams their time back.
Our core values guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities.
About this Role:
Patch My PC is looking for an experienced hands-on Manager, Business Intelligence Architecture to build and lead our enterprise data and business intelligence capabilities.
In this role, you will design and establish a scalable enterprise data warehouse, integrate data across business systems and create the foundation for reliable, historical reporting and business insights. You will partner with leaders across Finance, Revenue Operations, Customer Success and People to improve how we organize, access and use data to make informed business decisions.
We're looking for a builder who has successfully developed enterprise data environments, brings strong technical judgment and takes ownership from strategy through execution.
What You'll Do:
- Design and build a scalable enterprise data warehouse and reporting infrastructure from the ground up.
- Evaluate and recommend data architecture, cloud platforms and reporting solutions, balancing scalability, cost and business needs.
- Establish data models, integration frameworks and data management practices that support enterprise-wide reporting.
- Partner with business leaders to understand reporting needs, advise on data architecture and develop meaningful business intelligence solutions.
- Enable historical reporting, trend analysis and performance tracking across key business metrics, including SaaS revenue, retention and operational KPIs.
- Serve as a technical center of excellence for enterprise data management while providing hands-on leadership and guidance to a growing BI function.
- Own project delivery, proactively resolve technical challenges and communicate progress, risks and recommendations to stakeholders.
What You'll Bring:
- 8+ years of experience in enterprise data architecture, business intelligence or data management, including building scalable data environments.
- Proven experience designing and implementing enterprise data warehouses and integrating data across multiple business systems.
- Strong SQL, data modeling, database architecture and data integration expertise.
- Hands-on experience with cloud data platforms such as Snowflake, Databricks, Azure-based data solutions or similar technologies.
- Experience evaluating data technologies and making architecture recommendations based on business requirements.
- Familiarity with business intelligence and reporting tools such as Power BI or Tableau.
- Ability to translate complex technical concepts into practical recommendations for business and executive stakeholders.
- Strong ownership, independent problem-solving skills and a track record of delivering complex initiatives with minimal oversight.
Nice to Have
- Experience supporting enterprise reporting in a SaaS or recurring-revenue business.
- Familiarity with Salesforce, financial systems and operational data sources.
- Experience mentoring or leading technical team members.
Compensation & Benefits:
Competitive Base Salary: $135,000 - $170,000 based on experience and location.
Benefits:
- 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
- Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.
- FSA/HSA.
- Fertility benefits.
- Parental leave.
- Paid-time off (PTO).
- Volunteer leave.
- Charitable donation matching.
- Tuition reimbursement.
- Gym membership reimbursement.
- Internet stipend.
- Pet insurance.
Other Benefits:
Learn more about our benefits here: https://patchmypc.com/careers#we-care.
What to Expect in the Interview Process
Curious about what comes next? Learn more about our hiring process here: http://patchmypc.com/careers#hiring-process
Equal Opportunity Employer:
Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply.
Work Authorization:
To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire:
AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY.