Bakery Lead

PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization and drive better outcomes for our customers and communities.

The Bakery Lead is responsible for overseeing the daily operations of the bakery, ensuring the quality of baked goods, maintaining high hygiene standards, and managing a team of bakers. This role involves crafting and baking delicious breads, pastries, and desserts while ensuring quality and consistency. The Bakery Lead also provides excellent customer service, manages inventory, and trains staff to ensure smooth and efficient operations.

Essential Functions of the Position:

• Supervise and manage the bakery team, providing guidance and support to ensure efficient production.
• Direct baking priorities and production schedules.
• Maintain product availability for profitability and shrinkage.
• Conduct regular quality checks for freshness and implement improvements as needed.
• Handle customer inquiries and special orders, ensuring customer satisfaction.
• Manage inventory levels to ensure adequate stock of ingredients and supplies.
• Receive, validate, and store merchandise and ingredient deliveries.
• Ensure a safe work environment by enforcing strict cleaning and maintenance schedules.
• Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.
• Train employees in all procedures related to departmental work, including baking, cleaning, proofing, and packaging goods for sale.
• Pass Serve Safe certification if required by county/state regulations.
• Perform baker duties as needed to support customer needs.

Knowledge:

• Extensive understanding of baking processes and techniques, including dough, batters, and baked goods preparation.
• Knowledge of proper food handling, storage, and sanitation procedures to ensure food safety.
• Familiarity with different types of bakery products, ingredients, and recipes.

 Skills:

• Ability to bake various goods, from breads to pastries, following recipes and adjusting as necessary.
• Precision in measuring ingredients, following recipes, and ensuring the quality and appearance of baked goods.
• Efficiently managing time to complete baking tasks and meet production schedules.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Proficiency in inventory management and record-keeping.

Abilities:

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Ability to handle multiple tasks simultaneously, such as baking, customer service, and cleaning.
• Flexibility to adjust to changes in the bakery environment, such as new recipes, equipment, or customer demands.
• Ability to train and develop team members, fostering a positive and productive work environment.
• Commitment to maintaining a safe and healthy work environment.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Performing repetitive motions, such as kneading dough, mixing ingredients, and operating bakery machinery.
• Regularly bend, stoop, and reach to access ingredients, place items in ovens, and retrieve baked goods from shelves.
• Good hand-eye coordination and manual dexterity for tasks that require precise movements, such as decorating pastries, slicing bread, and packaging products.
• Working in a hot environment due to ovens and other baking equipment. Ability to tolerate variations in temperature and handle hot items safely.
• Good vision to ensure the quality and appearance of baked goods, read labels and recipes, and operate machinery safely.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Maintain physical stamina to work in a fast-paced environment.

 Work Conditions:

• Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
• Environment:
  • Indoor, climate-controlled with adequate lighting and ventilation.
  • Exposure to hot temperatures from ovens and warmers and cooler temperatures in refrigerated areas and freezers.
• Food Handling: Regular handling of various food products, including flour, sugar, and other baking ingredients, which may involve exposure to allergens.
• Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
  • Use approved hats or hair nets.
  • Wear safety toes and non-slip shoes.
• Exposure: May be exposed to hot equipment and cleaning chemicals.
• Noise Level: Working in an environment with moderate to high noise levels from mixers, ovens, and other bakery equipment.
• Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Experience: Over two years of experience as an Assistant Baker Lead is preferred. Supervisory experience is ideal.

• Must be 18 years of age or older

Company Employment Policies:

• PAQ, Inc is an “At-Will” employer.
• PAQ, Inc is an Equal Opportunity Employer (EOE).

Pay Range:

Equal Employment Opportunity

PAQ, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation Statement

PAQ, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the hiring process. If you need an accommodation to complete the application or interview process, please let us know.

Work Authorization

All employment offers are contingent upon verification of authorization to work in the United States in compliance with applicable federal laws.

Pay Transparency (California)

The base pay range for this position is listed above. Actual compensation will be determined based on factors such as qualifications, experience, internal equity, and business need.

Fair Chance Statement (California)

We will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.

Applicant Privacy Notice

To learn more about how we collect, use, and retain applicant personal information, please review our Applicant Privacy Notice at: https://www.paqinc.org/privacyPolicy

Employment‑At‑Will

Employment with PAQ, Inc. is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Duties Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change or be reassigned at any time based on business needs.