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K2 Services

Service Specialist

USA-Kansas City-MOOn siteFull-time

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Posted 1mo ago

About Us:


Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:


Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client'soffice.  In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality,facilitiesand receptionist services.  If you thrive in a professional business environment andseekto join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

Essential JobResponsibilities

  • MailServicesincludesmetering,sorting,anddistributingmailand accountable packagesper schedule

  • Copy Servicesincludesaccurately producingcopy,printand scan projectsperwritten instructions

  • Receptionincludesanswering incoming telephone calls androuting totheappropriateperson, willgreet and announce visitors in a friendly andprofessionalmanner  

  • Hospitality Servicesincludescoordination and upkeep of client conference rooms,common areasand kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed

  • Floor Coordinationincludesthe upkeep of copy roomsandstocking of general supplies, delivery of paper, and basic daily maintenance 

  • FacilitiesServicesmay includehanging pictures, small office moves, cleaningservicesand communication with key client contactsregardingbuilding/equipment concerns.

Qualifications & Requirements

  • High School Diploma orGED

  • 1+workexperiencein a customer services field

  • Ability to multitask with attention to detail

  • Ability toresolve issues with professionalismandtact

  • Ability to lift or move 40 lbs. or greater

  • Abilityto grasp, lift or carry packages on a standard wheeled cart with a load capacity of75lbs

  • Ability to walk, bend, kneel,standor sit for an extendedperiod of time

The Compensation range for this role is up to 20.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

#INDHP

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. 


Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. 


We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. 


Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

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