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Opella

Consumer Insights Lead

ShanghaiFull-time

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KEY ACCOUNTABILITIES

  • Responsible for co-working with category teams to identify critical business decisions requiring CMI support, qualify the need for CMI exercises, and ensure consumer needs remain central to decision-making
  • Responsible for developing consumer-centric CMI research methodologies that deliver the agreed qualitative and quantitative outcomes and capture the consumer voice effectively
  • Responsible for collaborating with category teams to translate research outcomes into actionable, consumer-led business inputs across strategy and innovation
  • Responsible for developing new testing methodologies beyond what we are using today to improve the quality of insights, faster results, more efficient vendor utilization and added business value
  • Responsible for interpreting quantitative and qualitative results, identifying meaningful consumer insights, and providing actionable recommendations to category teams
  • Responsible for working with preferred vendors for their continuous capability improvement
  • Responsible for working with procurement and category teams to host tendering process for critical projects

JOB-HOLDER ENTRY REQUIREMENTS:

  • Bachelor degree in related field
  • At least 5 years in related experience in healthy food, FMCG or consumer healthcare industry with expertise in marketing and commercial excellence

COMPETENCIES:

  • Strong marketing research capabilities, consulting firm experience will be a great add-on
  • Business results oriented โ€“ ability to perform, to budget and manage forecast
  • Consumer centric mindset and insight knowledge
  • Project management capabilities - attention to detail & complex processes
  • Strong analytical and influencing skills
  • Proactive, positive and innovative mind
  • Excellent presentation and communications skills, both written and verbal (English & Mandarin)

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