O2C Senior Export Coordinator

Salary Range:

All Compensation will be determined commensurate with demonstrated experience.

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O2C Senior Export Coordinator

Budapest, Hungary | Hybrid

About the role

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As an O2C Senior Export Coordinator, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human. You will be responsible for delivering end-to-end export customer service across global markets. You will play a critical role in ensuring smooth order execution, regulatory compliance, and high levels of customer satisfaction while contributing to revenue performance and operational excellence.

Key Responsibilities

- Coordinate end-to-end flows in relation to various players in supply chain (customers, markets, factories, distribution centers, freight forwarders) within assigned geographical scope

- Participate in global projects, respecting deadlines, commercial agreements with partners, pharmaceutical processes and regulations

- Ensure the processing and tracking of export orders from receipt to delivery to the customer (data entry, preparation, invoicing, documentation)

- Optimize transport to markets in line with budget expectations and negotiated deadlines

- Ensure the availability and compliance of required document

- Contribute to achieving monthly revenue targets and avoid stockouts

- Responsible for accurate invoicing and invoice corrections

- Manage basic interface troubleshooting to resolve any blockages preventing invoice generation in the system

- Handle and tracks customer complaints, resolving within own area of responsibility or by coordinating with other functions

- Participate actively in training newcomers

- Contribute to process documentation creation and maintenance

- Operational Responsibilities in the Chemical Trading (API) Scope

- Manage the export of active pharmaceutical ingredients (APIs) and excipients in accordance with Opella’s Quality standards, ICH Q7 guidelines, and Good Distribution Practices applicable to pharmaceutical raw materials

- Act as the interface between clients, suppliers, freight forwarders, and transporters

- Ensure adherence to procedures, regulatory requirements (both internal and external), audit standards and international regulations

- Keep export procedures up to date and enforce compliance

Key Requirements

Excellent English written and verbal

• Spanish written and verbal is considered advantage

• Broad understanding of E2E Order to Cash processes and compliance

• Customer Service mindset

• At least 3-5 years of experience in International Trade/ Transportation/Order to Cash/Multinational environment

• Knowledge in customs and tax rules

• Good business acumen

• Strong problem solving, deductive and analytical skills, financial acumen

• Hands-on experience of SAP (essential) in S4 Hana preferably, SAP Application

• Knowledge of Microsoft Office and expertise of MS Excel (essential) 

• Customer service mindset and diplomacy

• Ability to interact with customers, internal and external stakeholders in issue resolution (essential) 

• Self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner

• Team player, able to work collaboratively transversally with an end-to-end mindset (essential) 

• Ability to work independently and take ownership of tasks and processes

• Ability to organize, prioritize and structure tasks for oneself

• Attentive to detail and works with precision

• Action oriented, delivery driven, change agent

• Lead by example to deliver high-quality service, customer satisfaction

Working at Opella

You will collaborate with cross-functional teams including Supply Chain, Finance, Customs, IT, and external partners, gaining exposure to a truly international environment.
At Opella, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to contribute. We believe that different perspectives drive innovation and better outcomes for the communities we serve.
This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world. If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you. We are challengers. We are Opella.

About Us:

Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.
At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

Opella values diversity in all its forms and is committed to fostering a workplace where everyone can belong and excel. We welcome and encourage applications from people of all backgrounds.
As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.

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