Global Manager of HSEQ (Health, Safety, Environment, and Quality)

We are looking for a hands-on HSEQ leader to build our health, safety, environment, and service quality function from the ground up, personally. Reporting to the Head of Field Service, you will own HSEQ outcomes across every region we operate in, currently the US and Australia, and set the baseline we will take into Europe and the Americas as we grow.

This is not a role where you inherit a team or start by hiring one. You will write the policies, SOPs, and QA checklists yourself, get on site with our Direct Technicians and Field Service Partners (FSPs), run the audits and investigations, and build the dashboards our leadership team relies on. You will carry full accountability for HSEQ outcomes and the authority that comes with it, and you will deliver the work with your own hands, influencing through our technicians, partner network, and operations leaders rather than through direct reports.

The goal is simple: every service call is executed safely, fixed right the first time, and leaves the customer with an outstanding experience, meeting local regulations everywhere we work while holding one high global standard.

At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:

• Build the HSEQ program yourself: Write, implement, and maintain a unified Health, Safety, Environment, and Quality program covering worker safety, job site practices, PPE, working at heights, electrical and battery safety, and environmental considerations across multiple jurisdictions. You draft it, roll it out, and keep it current.
• Set and enforce workmanship standards: Write clear, standardized technical requirements for solar and storage repairs, and build the post-repair validation process that confirms all work is structurally sound, electrically compliant, and addresses the root cause of the system failure.
• Get in the field: Conduct site audits, ride-alongs, and spot checks with Direct Technicians and FSPs across our regions. You are as comfortable on a roof or at a switchboard as you are presenting to leadership.
• Govern our partner network: Build and run the FSP safety and quality scorecard, onboarding requirements, and "Stop-Work Authority" and "Quality Correction" protocols. Work directly with underperforming partners to drive corrective action.
• Lead investigations: Personally lead root-cause analysis (RCA) on safety incidents and field failures, drive corrective and preventive actions (CAPA) through to closure, and update standards and training so issues do not repeat.
• Keep us compliant: Ensure all field activities and workmanship meet or exceed local building codes, electrical standards, and national regulations (e.g., OSHA and NEC in the US, Safe Work Australia and AS/NZS 3000 in Australia, and equivalent European and Latin American standards as we expand).
• Own the documentation: Build and maintain a centralized, audit-ready library of HSE policies, QA checklists, SOPs, and technical repair instructions. Support Legal and Client Success on MSA safety exhibits and quality SLAs.
• Build the metrics: Build the Field Service Management (FSM) dashboards yourself and report on leading and lagging safety indicators, First-Time Fix Rate, dispatch callbacks, and customer satisfaction/NPS. Use the data to shift the organization from reactive troubleshooting to preventive risk and quality management.
• Set the customer experience standard: Define professional conduct, communication, and onsite behavior standards for technicians representing our brand, and audit customer touchpoints to improve them.
• Work across the business: Partner with Operations, Partner Management, Legal, and Client Success to build safety and quality into day-to-day operations and service delivery workflows.

• A builder, not a delegator: You would rather write the SOP tonight than schedule a meeting about it. You have built HSEQ or QA programs yourself, not only overseen teams that did.
• Credible in the field and with leadership: Technicians and partners respect you because you know the work. Executives trust you because you bring clear data and clear recommendations.
• Uncompromising quality champion: You believe a job is not done until it is done safely, done right, and permanently resolved. Repeat dispatches bother you.
• Customer-centric operator: You see technical field work through the eyes of the end customer, and understand how technician behavior, promptness, and clean execution drive client retention and brand reputation.
• Influential without direct authority: You drive accountability across internal teams and an external partner network through standards, data, and relationships.
• Meticulous and analytical: You love finding the "why" in data, tracking trends in workmanship failures and safety near-misses, and turning them into clear, practical fixes.
• Energized by building: You enjoy the pace of a growing company and are comfortable creating structure where it does not yet exist.

• We offer a competitive total compensation package bonuses and long-term stock options so you can share in the long-term value you help create as we shape the future together.. 
• We offer a competitive benefits program for our employees and their dependents, including medical, dental, vision, disability and 401(k) administration 
• We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
• We are a learning organization. To support your professional development, we provide annual learning reimbursement for courses, certifications, or conferences.
• We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
• We have affinity groups to help employees feel seen and supported, such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente and more.
• We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!