Technician (Technical), Operations

Job Description

POSITION OVERVIEW – Basic Functions & Responsibility Essential functions include, but are not limited to:

The Technician (Technical), Operations role is an excellent opportunity for individuals with experience in manufacturing and/or packaging operations who are proficient with basic mechanical/electrical equipment troubleshooting, maintenance, and repair. This role will serve as the first responder to challenges that arise with manufacturing and packaging equipment, effectively diagnosing and addressing technical issues.

Key responsibilities include following manufacturing and packaging requirements, adhering to Good Manufacturing Practices (GMP), and completing daily tasks according to established procedures under

the Operations Manager's guidance while collaborating with team members to ensure safe and timely production of high-quality products.

The Technician (Technical) position will operate equipment, setup equipment, perform equipment challenges, monitor quality during production, clean work areas, and move materials accurately and

efficiently. The position will also have responsibilities including routine and non-routine equipment / process troubleshooting, process monitoring, and alarm response, all aimed at maintaining operational efficiency and product quality.

This position requires a proactive individual with strong technical skills, exceptional attention to detail, and the ability to think critically under pressure.

The successful candidate will play a pivotal role in enhancing the operational integrity of manufacturing and packaging processes, contributing to the production of high-quality products in a

safe and efficient environment.

PRIMARY ACTIVITIES Primary activities include, but are not limited to:

• Operations

o Operate and maintain various manufacturing and packaging equipment to routinely achieve production standards while following GMPs and SOPs.

o Complete effective line clearance, cleaning and inspection including the completion of required documentation.

o Setup and adjust the equipment by using appropriate tools to ensure proper alignment and proper clearances.

o Maintains and transports all required processing equipment, materials, supplies and products

needed to support manufacturing and packaging.

o Perform and document equipment challenges per current procedures.

o Perform visual inspections of products, packaging, and production areas during line clearance,

in-process checks, repackaging, and material reintroduction. These tasks require distinguishing

fine visual details, printed information, and product or component colors.

o Act as first responder to equipment malfunctions and process issues; diagnose issues, make

necessary adjustments to return the equipment to a functional state.

Escalate any unresolved line issues per established guidelines to ensure efficient operations

performance.

o Proactively identifies potential production issues and takes action to prevent occurrence.

o Assist maintenance personnel with routine and non-routine equipment maintenance and repairs,

including helping with performing maintenance tasks, initiating work orders and retrieving parts

from the stockroom as required.

o Cleans and lubricates machines periodically and performs other basic maintenance work required

(ie. wiping off sensors, recharging process fluids, etc.) to assure the efficient operation of all

equipment.

o Organize, clean and maintain the designated work area to ensure a clean and orderly working

environment.

o Carry out Our Company's site mission by assuring finished goods and services are of the highest

quality, optimal cost, and delivered on schedule.

• Compliance

o Conducts all manufacturing and packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines.

o Follow health and safety policies, including proper gowning procedures and the use of safety equipment.

o Take accountability for personal and others' safety by reporting and resolving unsafe conditions.

o Strictly adheres to all site policies on personal conduct and attendance.

o Promptly identify and report any compliance, environmental, safety, and process deviations as appropriate and escalate to appropriate personnel.

o Actively participate in and complete EHS and quality-related compliance training in a timely manner.

o Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required personal protective equipment.

o Document manufacturing and packaging activities in accordance with Good Documentation Practices including ensuring data integrity requirements are met Document equipment changes per cGMP

procedures within appropriate system.

o Assist in the investigation, root cause determination, and CAPA implementation for equipment

related compliance discrepancies noted during day to day activities and/or audits.

• Collaboration and Teamwork

o Collaborates with peers and other employees at various levels throughout the organization to achieve company, site and departmental goals.

o Maintain a culture of continuous improvement / MPS focused on standard work, making problems visible, minimizing waste, reducing process variability, and problem solving.

o Participate in quality and safety investigations, improvement activities, and projects to improve manufacturing and packaging operation processes.

o Attends and actively participates in safety & housekeeping walkthroughs, 5S, GEMBA, or any other operations, lean six-sigma, quality, safety or environmental training/initiatives as required.

o Participates in projects to enhance manufacturing and packaging equipment functionality and operational processes.

o Train other team members regarding the basic response for common faults and errors.

o Help to develop and improve setup and troubleshooting standard work. Pursue knowledge and skills in assigned area from an operations and equipment maintenance perspective and share that information readily with team.

o Actively identifies and drives problem resolution and implements feasible solutions for opportunities and issues identified by the team.

o Participate in new equipment installations by interfacing with equipment vendors, partnering with project engineering on testing/qualification activities, recommending spare parts, and assisting

with the review of preventative maintenance plans.

SKILLS

a) Education Requirements

• High School Diploma or equivalent

b) Requirements

• More than 2 years of experience in a GMP manufacturing facility.

• Experience operating, maintaining, troubleshooting, and/or repairing

industrial equipment.

• Basic mechanical and electrical system understanding

• Demonstrated ability to troubleshoot equipment utilizing a

systematic approach to understand problems and determine

appropriate solutions.

• Demonstrated ability to work independently as team member.

• Demonstrated ability to work with computerized and automated

systems.

• Must be able to lift up to 50 lbs.

• Must be willing to work various shifts.

• Must be willing to work irregular hours to support multi-shift

operation and/or weekends as

needed.

• Must pass a vision exam and be free of color blindness.

• Must be equivalent to 20/20 correctable close vision acuity.

• Must be medically cleared and physically capable of passing annual

occupational health

evaluations for respirator usage, including use of a PAPR (Powered

Air-Purifying Respirator).

c) Preferred Skills

• Maintenance experience within a GMP regulated environment

• Experience in Continuous Improvement, Lean Manufacturing,

Problem Solving, and/or Right First-Time methodologies.

• SAP / MES / electronic logbook basic knowledge from a production

execution perspective

• Outstanding communication skills both within direct team and

across multiple shifts to ensure success of overall team.

#MSJR

VETJOBS

#SHPE2026

The salary range for this role is: $57,900 - $91,200

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. 

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. 

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Required Skills:

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.