With a vision to "Build and sell Microsoft Artificial Intelligence (AI), Cloud applications, services, and devices with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions at scale.
This Senior Business Program Manager is within the Global Partner Investments team in GCPS, which is responsible for leading the design, implementation and governance over a multi-billion-dollar portfolio of investments.
This individual will be responsible for leading the go-to-market (GTM), landing and readiness of our partner-aligned incentives and investments for the Cloud & AI Platform solution area and the Microsoft commercial marketplace Working hand-in-hand with the incentive design leads, this individual will translate incentive design into clear, engaging narratives and materials, build and lead partner and field channels and communities, and engage across product marketing, sales, segment and field teams to ensure our investments are understood, adopted and utilized by partners. This role will need to collaborate effectively across teams to turn our incentive strategy into partner action and positively influence the short- and long-term strategy of our market-leading partner ecosystem.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
This role may be a good fit if:
You are a compelling storyteller who can turn complex programs into simple, engaging narratives that inspire action;
You have built and led communities or channels that partners, sellers or customers actively rely on;
You are an innovator who uses AI to create, scale and personalize content and engagement;
You have a growth mindset and continuously learn and innovate;
You have the capability to actively contribute and build meaningful collaboration within diverse and virtual teams;
You are action-oriented, able to drive positive business impact, and capable of delivering impactful results through others;
You proactively engage directly with both internal stakeholders and external partners to gain insights and gather feedback;
You contribute to a diverse and inclusive team culture.
Responsibilities Include:
Incentive Program Go-To-Market (GTM) Leadership
Owns the go-to-market, launch and landing of partner-facing incentives and investments for the Cloud & AI Platform solution area (e.g., Azure infrastructure, migration and modernization, data, AI and app innovation) and the Microsoft commercial marketplace (e.g., software development company co-sell, marketplace transactions and private offers);
Develops and executes integrated GTM plans for each incentive launch and change — defining audiences, messages, channels, deliverables, milestones and success measures — across organizational boundaries, proactively identifying and resolving roadblocks to on-time, high-quality landing;
Translates incentive design (eligibility, earning mechanics, payouts, claiming and proof-of-execution requirements) into clear, engaging narratives and materials for partners, field sellers, partner development managers and leadership, such as partner guides, FAQs, pitch decks, readiness training, field advisories and executive briefings;
Partner Channel & Community Leadership
Builds and leads partner and field channels and communities for Cloud & AI Platform and marketplace incentives (e.g., partner community calls, webinars, online communities, partner advisory forums and major events) to drive awareness, adoption and utilization;
Serves as the incentives voice to partners and the field for the solution areas, capturing feedback and escalations and closing the loop with design, operations and support teams;
Cross Functional Joint Planning
Establishes and maintains key points of contact with solution area product marketing, partner marketing, sales and field readiness organizations, aligning incentive GTM with solution plays, product launches and sales motions, and acting as an advisor to leadership;
Partners closely with incentive design leads, program operations, finance and engineering teams to ensure incentive changes are communicated accurately, consistently and on time;
Demonstrates influence across multiple divisions, drives alignment and influence towards common goals, and maintains awareness about business transformation and longer-term growth;
Problem Solving and Insights
Defines, tracks and reports GTM and adoption effectiveness (e.g., awareness, engagement, enrollment, utilization and claims), synthesizing partner and field feedback into insights and recommendations that shape future incentive design;
- Knowedegable and influential around Cloud & AI Platform and marketplace partner incentives and programs for internal and external audiences;
AI-Powered Innovation
Champions the use of AI tools to optimize content creation, community engagement and community management processes, scaling reach and reducing time-to-land;
Other:
Embodies our culture and values, contributes to a diverse and inclusive team culture;
Travels --may be required at a limited level (~5%).
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
Additional or preferred qualifications
- Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.