Company Description
At Merivale, people are at the heart of everything we do - a family-owned hospitality group with a portfolio of more than 90 venues across Australia. From iconic venues to unforgettable guest experiences, our diverse portfolio spans restaurants, bars, pubs, nightlife, and events, delivering exceptional moments for our guests every day.
Job Description
Behind every great guest experience is a team making it happen. We’re looking for an experienced Technology Project Manager to deliver business and technology transformation projects across Merivale’s portfolio of iconic venues and head office functions.
Reporting to the Technology Engagement Manager, you’ll bring structure, momentum and a practical approach to projects that improve how our business operates. From initial planning through to implementation, you’ll work closely with operational leaders, venue teams, technology specialists and external partners to deliver lasting results.
Key Responsibilities
- Lead projects from discovery and planning through to testing, implementation and handover to operational teams.
- Define project scope, delivery plans, milestones and resource requirements, keeping teams aligned on priorities and outcomes.
- Manage budgets, forecasts, risks and dependencies, addressing issues early and keeping delivery on track.
- Build strong relationships across venue operations, corporate functions, Technology and external partners.
- Work alongside Business Analysts, Business Process Analysts and Change practitioners to align requirements, processes, training and business readiness.
- Coordinate vendors and delivery partners, holding them accountable for agreed commitments, costs and quality.
- Deliver clear project reporting and governance, giving stakeholders the information they need to make timely decisions.
- Plan deployments around venue trading needs, supporting smooth transitions and tracking results against agreed success measures.
Qualifications
You’re organised, commercially minded and comfortable working in a business where priorities can move quickly. You know when to challenge, when to adapt and how to turn a complex problem into a clear plan.
You’ll bring:
- 5+ years’ experience managing business transformation, enterprise application, data, digital or technology projects.
- Proven delivery across the full project lifecycle, including implementation and transition to ongoing operations.
- Experience working across complex organisations with multiple sites and stakeholder groups.
- Strong budget, vendor and resource management skills.
- Confident communication and facilitation skills, with the ability to engage executives, technical specialists and venue teams.
- A practical understanding of Agile, predictive and hybrid delivery approaches, supported by strong project governance.
- Experience using project and collaboration tools such as Smartsheet, Miro or similar.
Additional Information
Merivale Employee Benefits
- 25% staff discount across 90+ Merivale venues.
- Exclusive monthly perks, staff-only rewards and events.
- Merivale Staff Cellar – access to premium wines at staff pricing.
- Paid parental leave – with flexible return to work options.
- Unlimited career growth with endless development opportunities.
- Merivale Academy – online and in-person training, including Leadership, Guest Experience, F&B.
- Professional accreditation support – including Leadership and WSET qualifications.
- Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder.
- Employee Referral Program – earn rewards for bringing great people on board.