Explore your future career
As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous. You will act as a bridge between technical IT support and employee experience.
At the same time, you will be able to invest in internal projects thanks to your proactive mindset.
Key responsibilities
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International Tech Support (Level 1 & 2): Support Malters across France, the UK, Spain, Germany, and Benelux. Use SIIT to solve technical issues and keep daily operations running smoothly.
- Hardware Masterclass: Set up, deploy, and maintain our fleet of Mac (M5) using professional MDM tools to support our hybrid teams.
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Global Asset Strategy: Keep our global IT inventory up to date and ensure all equipment is properly tracked and managed.
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Building the "Company Brain": Create and improve internal guides, tutorials, FAQs, and security documentation to help every Malter find the information they need.
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Mission-Critical Projects: Contribute to IT improvement projects and build internal tools that make work easier across our remote sites and offices.
About you
- Your pursuing a Master degree (Bac +3/5) in Computer Science or IT. You aren’t looking for a siloed role; you want to explore the full spectrum of IT, from infrastructure to automation.
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The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles.
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Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it.
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Global Communicator: Your English is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams.
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High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently.
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Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day.
How to join the mission?
- Interview with our Talent Acquisition and Campus Manager (30 minutes).
- Interview with our IT Engineers , to discuss your experience and the role in more detail (30 minutes).
- Final Interview (case study) with our Head of IT and our IT Engineer, To assess both your technical and interpersonal skills (50-60 minutes).