Airstream Service Advisor

Dealership:

Reno Airstream Adventures

Hiring: RV Service Advisor

• Location: Reno, NV
• Pay: $20.00 - $24.00 per hour plus commission!
• Schedule: Tuesday - Saturday, 9:00am - 5:00pm

Why Join Our Team?

We are a proud member of Lithia & Driveway (NYSE: LAD), one of the largest automotive retailers in the U.S. and fastest-growing companies on the Fortune 150 list. At Airstream Adventures, our mission is to inspire and enable exploration, rekindle old adventures, and forge new friendships through our premium Airstream travel trailers. We provide an environment that fosters professional growth, celebrates successes, and values teamwork.

What You'll Do

• Serve as the communicator and liaison between the Guest and technician; ensuring the Guest's needs are understood by the technician and the needed and recommended service/repairs are understood by the Guest.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the Guest based on trailer inspection.
• Administer the manufacturer warranty for qualifying trailer repairs.
• Keeping Guests informed of service specials, completion times and service expenses. ​

What You'll Bring

• Previous relevant experience in an RV dealership or high-volume auto center
• General knowledge of recreational vehicles
• A team player who is focused on providing exemplary customer service.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays
• PTO: 80 Hours front-loaded on day 1
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.