Quality Supervisor

Competencies, Skills, and Knowledge

• Mustpossessstrong leadership skills, problem solving skills and decision-making skills

• Strong Microsoft Office, word processing, data entry skills,and statistical analysis skillsrequired

• Must be able to perform mathematical calculation and analysis

• Ability to conduct and interpret lab analysis

• Must be able to handle multiple assignments

• Must be precise,accurateand well organized

• Must be able to perform in a demanding, fast-paced environment

• Excellent communicator,influencer,and negotiator, to work cross-functionally with multiple departments and leadership levels

• Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change

Required Education and Experience:

• Bachelor’s Degree in Food Science,Microbiologyor other related fields.  

• Knowledge of regulatory requirements for dairy manufacturing is preferred.  

• Experience with GFSI audit schemes (BRCGS, SQF, FSSC 22000,etc.) isrequired.

• Experience in lab and quality program managementrequired.

• PCQI and HACCP certifications strongly preferred

Essential Functions&Responsibilities:

• Direct and coordinate the activities of the Quality Assurance Techniciansincluding timecard approval

• Assure engagement and completion of all Vermont Creameryproficiencytesting for microbiological and analytical testing

• Assure laboratory safety and good laboratory practices

• In conjunction with the Quality Assurance Manager, disposition non-conformingproductand equipmentin a timely manner

• With theassistanceofthe QualityAssurance Technicians, react and respond to quality and food safety issues in the production area. Assistwith investigation and incident resolution

• Coordinate, manage andassistin collection of environmental monitoring swabs

• With theassistanceof the Quality Assurance Technicians, perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria

• Plan andestablishwork schedules and coveragein the event ofplanned and unplanned absences of QA Technicians

• Lead the Vermont Creamery Internal Auditing Team in conducting monthly internal GMP audits. Track, trend,document,and coordinate resolution of audit findings

• Lead consumer complaint investigations. Track and trend consumer complaints

• Supports the compliance for BRCGSwhile supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility

• Supports quality improvement initiatives (e.g.consumer complaints, product defect reduction) within the plant

• Ensures compliance with all regulatory and Vermont Creamery guidelinespertaining tosafety, health, and environmental

• Ensures that a high quality of products, services, housekeeping, and hygiene standards aremaintainedand improved in designated areas

• Implement,maintain, and improve the Vermont Creamery CAPA prerequisite program

• Investigates and analyzes incidents toidentifytrends in product quality and food safety information. Initiates corrective actions and communicates findings as appropriate

• Uses root cause analysis and continuous improvement tools to help isolate and resolve quality and food safety issues

• Manage Kosher, non-GMO and GFCO certifications

Salary Range: $70,800 - $106,200. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.