What you’ll do
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Proactively approach shoppers near the checkout area to introduce on-demand furniture transport services.
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Guide customers through downloading the app, applying promotional codes, and placing delivery orders.
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Answer service enquiries and provide clear, friendly guidance throughout the booking process.
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Liaise with matched Lalamove driver-partners to coordinate pickups and assist with booking or pickup issues.
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Deliver attentive customer service and proactively support customers’ needs.
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Maintain promotional materials and displays in line with established visual and branding guidelines.
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Represent the brand professionally and ensure consistent execution of in-store promotional activities.
What we seek
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0-2 years of customer service related or retail sales experience
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Confident, outgoing, and proactive personality; comfortable initiating conversations with shoppers.
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Confidence in using mobile apps and guiding customers through their features.
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Excellent organisational skills & interpersonal communication skills
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Diligent, detail-minded, and able to operate in a fast-paced environment
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Experience in retails/sales/events organization would be an added advantage