Your Job
As an IT Intern, you will support day-to-day IT operations and provide technical assistance to users at Molex Vietnam. This role is a great opportunity to gain hands-on experience in IT Helpdesk, hardware, software, network, and IT systems within a manufacturing environment.
Our Team
You will join the IT team at Molex Vietnam – Hung Yen, supporting employees with daily IT needs and helping ensure smooth and reliable IT operations across the site.
What You Will Do
- Provide first-level IT support to users for hardware, software, and common technical issues.
- Support the installation, setup, configuration, and troubleshooting of computers, Windows, software, printers, and other IT equipment.
- Assist with basic LAN, Wi-Fi, and network troubleshooting.
- Support users with Microsoft 365 and other workplace IT applications.
- Assist the IT team in managing, maintaining, and tracking IT equipment and assets.
- Record and follow up on user issues, and coordinate with the IT team for issues requiring further support.
- Support other IT operational activities and improvement projects as assigned.
Who You Are (Basic Qualifications)
- Final-year student or recent graduate in Information Technology, Computer Science, Information Systems, Computer Engineering, or related fields.
- Basic knowledge of computer hardware, Windows operating systems, software installation, and troubleshooting.
- Basic understanding of computer networks such as LAN, Wi-Fi, TCP/IP, DNS, and DHCP.
- Good learning attitude, problem-solving mindset, and willingness to provide hands-on user support.
- Able to communicate and read basic technical documentation in English.
What Will Put You Ahead
- Previous internship, project, or hands-on experience in IT Helpdesk / IT Support.
- Experience with Microsoft 365, Active Directory, or IT ticketing systems.
- Knowledge of basic network and system administration.
- Experience troubleshooting laptops, desktops, printers, and other workplace IT equipment.
- Interest in developing a long-term career in IT Support, Infrastructure, or System Administration.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.