This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a HR Specialist based in Canada.
This role offers the opportunity to support HR operations within a fast-growing, globally distributed SaaS environment.
You will serve as a Canadian HR subject-matter expert across employee lifecycle events, compliance, payroll, benefits, and employment practices.
The position combines hands-on HR support with client-facing responsibilities and cross-functional collaboration.
You will help resolve complex employee and customer matters while ensuring local regulatory requirements are met.
The role also provides opportunities to improve HR workflows through automation, AI-enabled tools, and process optimization.
You will work independently while partnering with teams and service providers across multiple countries and time zones.
This is a 1-year fixed-term contract with an expectation of immediate availability.
Accountabilities
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Act as the Canadian HR expert for employee lifecycle processes, employment matters, benefits, payroll, and local compliance requirements.
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Provide senior-level guidance to customers on Canadian employment practices, legislation, benefits, payroll, and other country-specific HR matters.
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Manage relationships with Canadian payroll providers, benefits brokers, HR advisers, and other external partners.
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Support customer acquisition and long-term customer relationships by providing practical, locally relevant HR guidance.
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Manage offboarding and termination processes while ensuring compliance with applicable Canadian employment laws.
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Handle ongoing customer and professional HR matters, coordinating with the appropriate internal specialists to resolve complex inquiries.
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Maintain accurate employee and customer records across internal systems and vendor platforms, following strong data-management practices.
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Lead end-to-end compliance projects and collaborate with cross-functional teams on local and global HR initiatives.
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Identify opportunities to improve HR Operations through automation, AI-enabled tools, and more efficient workflows.
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Apply analytical and creative problem-solving to prevent errors, resolve complex situations, and develop practical solutions that balance stakeholder needs.
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Support the implementation and adoption of product and AI-related initiatives that improve operational efficiency.
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Work independently with limited supervision while contributing effectively to broader team priorities.
Requirements
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Bachelor’s degree or higher in Human Resources, International Business, Accounting, Law, or a related discipline.
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5+ years of HR experience, ideally in an HR Specialist, HR Generalist, or HR Business Partner capacity.
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Strong knowledge of Canadian employment legislation, HR practices, and regulatory requirements, particularly those affecting the management of employees and professionals in Canada.
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Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and compliance.
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Strong self-management skills, with the ability to work autonomously and make sound decisions with limited guidance.
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Resourcefulness and adaptability, with the ability to navigate unfamiliar situations, investigate issues, and develop compliant solutions.
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Strong written and verbal communication skills, with a customer-focused approach to HR support.
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Experience working with international teams and sensitivity to different cultural norms, values, and communication styles.
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Proficiency with Microsoft Excel, Word, Outlook, and SharePoint.
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Experience using AI tools to improve productivity, automate routine work, or streamline HR processes.
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Excellent organization, reliability, analytical thinking, and problem-solving skills.
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Willingness to work flexibly across time zones when required by international business needs.
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A proactive mindset and willingness to champion organizational and process change.
Benefits
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Annual gross fixed compensation of $81,600–$102,000 CAD, plus variable compensation.
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Eligibility for an annual bonus for non-sales roles, subject to applicable individual and company performance factors.
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Flexible time off.
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Generous paid parental leave.
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Medical, dental, and vision insurance.
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Employee spending accounts.
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Sabbatical opportunity after 5 years.
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Remote-first working environment with flexibility.
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Opportunities to work with globally distributed teams and develop international HR expertise.
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Exposure to AI-enabled HR operations, process automation, and global compliance projects.