This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Legal Systems and Operations Specialist based in India.
As a Senior Legal Systems and Operations Specialist, you will play a key role in optimizing the technology, systems, and operational processes of an international Legal team. You will oversee the selection, implementation, and maintenance of legal technology solutions, helping improve efficiency, collaboration, and document management. Working closely with Legal, IT, Procurement, and other internal stakeholders, you will translate business needs into effective technical solutions. You will also support the adoption of AI-powered legal tools and ensure that systems meet privacy, security, and compliance requirements. This remote opportunity combines legal operations expertise, technology implementation, and administrative coordination. You will work in a globally collaborative environment, with working hours aligned to the North American Eastern time zone.
Accountabilities:
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Lead the selection, implementation, configuration, and ongoing maintenance of technology platforms and IT tools used by the Legal department.
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Collaborate with Legal team members to identify technical requirements, assess existing systems, and recommend solutions that improve operational efficiency.
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Partner with IT and other internal stakeholders to coordinate technology implementations, communicate business requirements, and conduct User Acceptance Testing (UAT).
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Train and support Legal department users on available technology, ensuring effective adoption and providing guidance tailored to their responsibilities.
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Act as the primary point of contact for technology-related issues, troubleshooting user problems and coordinating resolutions.
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Manage Legal department purchasing, budgets, events, and vendor relationships in accordance with established procurement and supplier management procedures.
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Maintain legal document repositories and implement best practices for document organization, accessibility, security, and retention.
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Coordinate document signature workflows through Salesforce, DocuSign integrations, and other channels, ensuring compliance with internal signing authority policies.
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Support corporate governance administration for domestic and international subsidiaries, maintaining accurate records and documentation.
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Provide administrative support to the Legal team, including coordinating travel arrangements and managing expense reports for senior legal leadership.
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Help ensure that legal technology and operational processes address relevant privacy, information security, and AI governance requirements.
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Undertake additional legal operations and administrative responsibilities as required.
Requirements:
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At least 5 years of hands-on experience working within an in-house corporate Legal department, preferably in a multinational SaaS or technology organization.
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Demonstrated experience implementing, administering, and managing legal technology platforms, including DocuSign, SharePoint, AI-powered contract review solutions, and other Legal IT tools.
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Strong understanding of AI-driven legal technologies and an ability to identify opportunities to integrate AI into legal workflows.
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Practical experience representing a Legal department during company-wide technology implementations, including gathering requirements, coordinating with IT teams, and conducting UAT.
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Previous experience training legal professionals on technology platforms and encouraging user adoption, with knowledge of change management best practices considered a strong advantage.
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Excellent interpersonal and collaboration skills, with the ability to build effective relationships across Legal, IT, Procurement, and other business functions.
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Outstanding written and verbal communication skills, with professional fluency in English.
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Strong organizational and time-management abilities, including the capacity to prioritize multiple competing tasks in a fast-paced, high-pressure environment.
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Proficiency in Microsoft Office Suite and familiarity with legal document management and digital signature workflows.
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Awareness of privacy, data protection, information security, and AI-related compliance obligations.
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Ability and willingness to work consistently during North American Eastern time zone business hours.
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A strong commitment to diversity, inclusion, and fostering a respectful and collaborative working environment.
Additional advantages:
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Familiarity with law firm billing processes and legal vendor invoicing.
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Previous experience in event coordination or project management.
Benefits:
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Fully remote working arrangement from India.
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Opportunity to work with an international Legal team in a global technology environment.
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Exposure to innovative legal technology solutions, including AI-powered tools and automation.
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Opportunities to contribute to the modernization and continuous improvement of legal operations.
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Collaborative and inclusive workplace culture that values innovation, knowledge sharing, and individual contributions.
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Opportunities for professional development and continuous learning.
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Supportive environment that encourages autonomy, creativity, and cross-functional collaboration.