This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Salesforce Administrator based in the United States.
The Senior Salesforce Administrator will lead the optimization, governance, and strategic evolution of an enterprise Salesforce environment supporting complex business operations. This senior-level role combines hands-on technical expertise with platform strategy, solution architecture, and team mentorship. You will design scalable solutions, strengthen data quality and security, and improve integrations across critical enterprise systems. Working closely with cross-functional teams, you will turn business requirements into efficient workflows, actionable analytics, and a better user experience. You will also guide release management, drive automation, and explore emerging Salesforce AI capabilities to support continued innovation. Initially remote, this position is based around Austin, Texas, with an expectation of transitioning to a hybrid working arrangement in the future.
Accountabilities:
As Senior Salesforce Administrator, you will own platform performance, technical standards, and continuous improvement while supporting business growth and user adoption. Your responsibilities will include:
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Design and optimize Salesforce solutions: Build and maintain complex Salesforce configurations, custom objects, scalable data models, and advanced automation using Salesforce Flow and Apex triggers.
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Manage user access and security: Design and maintain role hierarchies, sharing rules, permission sets, and field-level security. Conduct regular security audits and ensure compliance with data governance and privacy requirements.
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Establish data governance standards: Define data quality frameworks, master data management practices, migration strategies, and archival processes to maintain accurate, consistent, and compliant information.
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Develop reporting and analytics: Create advanced reports, dashboards, and analytics solutions using Salesforce reporting tools and CRM Analytics. Collaborate with business intelligence teams to incorporate insights from Tableau and support executive decision-making.
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Manage enterprise integrations: Partner with integration specialists to design and maintain connections between Salesforce and ERP, CPQ, marketing automation, and other enterprise systems using APIs, middleware, and iPaaS solutions.
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Lead technical delivery and mentorship: Guide junior administrators and developers, conduct code reviews, establish best practices, and encourage continuous technical improvement.
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Coordinate releases and deployments: Oversee sandbox strategy, release planning, testing, production deployments, and change management. Promote DevOps practices and CI/CD pipelines to improve deployment quality and reliability.
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Drive training and adoption: Develop training programs, documentation, and self-service resources for end users and power users to strengthen platform proficiency and adoption.
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Manage vendors and external partners: Maintain relationships with consulting partners and third-party providers, evaluate AppExchange solutions, and oversee vendor implementations.
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Promote innovation: Monitor Salesforce product developments, AI capabilities, Agentforce, and emerging technologies. Identify opportunities to improve automation, efficiency, and the overall user experience.
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Lead cross-functional initiatives: Translate business needs into technical recommendations, facilitate workshops, align stakeholders, and deliver projects within agreed timelines and budgets.
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Support operational and strategic priorities: Balance platform reliability, scalability, security, and innovation while aligning Salesforce capabilities with broader organizational objectives.
Requirements:
The ideal candidate brings extensive Salesforce administration experience, strong technical depth, and the leadership skills needed to manage enterprise-scale solutions. Required qualifications include:
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Professional experience: At least 7 years of progressively responsible experience as a Salesforce Administrator, including a proven track record of leading large-scale implementations, migrations, or platform transformations.
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Required certifications: Salesforce Platform Administrator and Platform Administrator II certifications.
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Additional certifications: Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or Platform Developer certification is strongly preferred.
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Salesforce technical expertise: Expert knowledge of Salesforce configuration, automation with Flow, security models, data management, and enterprise architecture best practices.
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Development capabilities: Experience with Apex, Visualforce, Lightning Web Components, and SOQL, along with an understanding of REST and SOAP APIs, web services, and integration patterns.
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Data governance and compliance: Knowledge of data quality management, migration, archival strategies, access controls, and relevant privacy and compliance requirements.
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Leadership and strategic thinking: Demonstrated ability to lead technical initiatives, mentor colleagues, influence stakeholders, and communicate effectively with senior and executive leadership.
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Communication and collaboration: Excellent written and verbal communication skills, with the ability to explain technical concepts to diverse audiences, facilitate workshops, and build consensus across departments.
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Project and organizational management: Strong planning and prioritization skills, with the ability to manage multiple initiatives, coordinate cross-functional teams, and deliver results on time and within budget.
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Analytical problem-solving: Strong troubleshooting and analytical capabilities, with a data-driven approach to identifying issues and designing scalable solutions.
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Adaptability and innovation: Comfortable working in a dynamic environment, responding to changing business needs, and proactively identifying opportunities for improvement.
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Continuous learning: Commitment to staying current with Salesforce innovations and industry trends, ideally demonstrated through active participation in Trailhead, user groups, or industry events.
Preferred additional skills and experience include:
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Salesforce Field Service.
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Salesforce OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures.
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Salesforce Revenue Cloud and CPQ implementation or administration.
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DevOps tools and methodologies, such as Gearset, GitHub, and comparable CI/CD platforms.
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Data warehousing platforms, including Snowflake, Amazon Redshift, or similar technologies.
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SQL and database management.
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Business intelligence tools such as Tableau and Power BI.
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Salesforce Einstein AI and Agentforce capabilities.
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Industry-specific Salesforce solutions, such as Manufacturing Cloud or Financial Services Cloud.
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Agile, Scrum, or other project management methodologies.
Additional role requirements:
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Location: The position is based in Austin, Texas. It will begin remotely, with the expectation that the successful candidate can transition to a hybrid schedule at the Austin facility in the future.
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Travel: Ability to travel up to 15% to company facilities, supplier sites, compliance audits, or conferences.
Benefits:
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Competitive benefits package: A comprehensive benefits offering designed to support employee well-being, professional growth, and long-term success.
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Professional development: Opportunities to expand technical expertise, contribute to strategic initiatives, and support ongoing innovation.
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Career growth: An opportunity to take ownership of enterprise Salesforce capabilities and mentor other technical professionals.
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Flexible start: The role begins remotely, with a future transition to hybrid work at the Austin, Texas facility.
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Meaningful impact: The opportunity to contribute to complex electrical distribution and power infrastructure solutions serving major industries.