This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Healthy Workplace, Absence Partner Specialist (Temporary) based in Canada.
We are seeking a knowledgeable and employee-focused Healthy Workplace, Absence Partner Specialist to support occupational and non-occupational illness and injury management across a distributed organization. In this role, you will coordinate absence-related claims, maintain accurate case records, and work closely with third-party providers and internal stakeholders to ensure timely, compliant case management. You will provide guidance on disability policies, workers’ compensation, and return-to-work programs while helping resolve claims issues and supporting employees throughout the process. You will also contribute to reporting, policy development, training, and workplace wellness initiatives. This temporary, full-time remote opportunity is ideal for a professional with strong case management skills, sound judgment, and a commitment to employee well-being, confidentiality, and effective service delivery.
Accountabilities
-
Coordinate the timely processing and case management of occupational and non-occupational illness and injury claims in collaboration with third-party providers.
-
Work with Human Resources Business Partners (HRBPs), ministry units, HR service teams, and HR operations to ensure accurate coding, reporting, compliance, and effective return-to-work planning.
-
Use case management software to track active absence-related cases, maintain complete and accurate records, and support consistent disability management practices.
-
Provide guidance on disability policies, sick leave procedures, and applicable workers’ compensation legislation, including Workers’ Compensation Board (WCB) and Workers’ Compensation Act (WCA) provisions.
-
Assist with resolving claim disputes, appeals, and other absence-related issues in collaboration with relevant stakeholders and external providers.
-
Advise leaders on return-to-work programs and help develop modified or graduated return-to-work plans that support employees’ safe and sustainable reintegration.
-
Support special projects, training sessions, and educational initiatives related to absence management, workplace health, and workers’ compensation.
-
Assist in preparing quarterly absence reports, analyzing relevant information, and developing operational manuals, procedures, and supporting documentation.
-
Partner with the Benefits team to support compliance with applicable legislation and organizational policies, and contribute to the development and implementation of new policies or programs.
-
Help ministry units resolve case management system inquiries and develop or improve disability-related processes and resources.
-
Develop and promote workplace wellness initiatives, acting as a wellness ambassador and encouraging employees to use available resources, including the Employee and Family Assistance Program (EFAP).
-
Handle sensitive employee, health, workplace safety, grievance, and labour relations information with the highest levels of confidentiality and professionalism.
Requirements
-
A university degree in Health and Safety, Disability Management, Absence Management, or a related field.
-
Three to five years of relevant professional experience, including consulting or providing guidance in a related area.
-
An equivalent combination of education, training, and professional experience may also be considered.
-
Knowledge of disability and absence management practices, occupational and non-occupational injury claims, workers’ compensation processes, and return-to-work planning.
-
Familiarity with relevant legislation, sick leave policies, disability programs, and compliance requirements.
-
Strong technical skills and confidence using case management software, Microsoft Office applications, and other digital tools to maintain records, prepare reports, and manage workflows.
-
Excellent written and verbal communication skills, with the ability to explain policies, respond to inquiries, and collaborate effectively with internal and external stakeholders.
-
Strong analytical and problem-solving abilities, attention to detail, and the capacity to manage multiple cases and competing priorities accurately.
-
The ability to work independently, demonstrate initiative, and develop practical solutions to complex absence management challenges.
-
A high level of discretion, integrity, and professional judgment when handling confidential health, employment, labour relations, and workplace safety information.
-
A service-oriented and collaborative approach, with the ability to build productive relationships and support employees, managers, and HR teams.
-
Bilingualism in English and French is preferred, both written and spoken, to support employees and stakeholders in both official languages.
Benefits
-
Competitive compensation: Target hiring range of CAD $70,241.60 to CAD $87,796.80 annually, with a maximum of CAD $105,372.80.
-
Individualized salary placement: Compensation within the range is based on market conditions, internal equity, and the candidate’s relevant experience, skills, and qualifications.
-
Remote work: Opportunity to work remotely in a full-time position based in Toronto, Ontario.
-
Meaningful work: Contribute to employee well-being, effective absence management, and safe, sustainable return-to-work outcomes.
-
Professional development: Gain experience across disability management, workers’ compensation, workplace wellness, and HR operations.
-
Cross-functional collaboration: Work with HR professionals, ministry units, benefits specialists, and external service providers.
-
Inclusive workplace: Join an environment that values dignity, service, fairness, and people from diverse backgrounds.
-
Accessibility support: Reasonable accommodations are available upon request throughout the recruitment process.