This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Executive based in the United States.
As a Senior Account Executive, you will drive business growth by combining new client acquisition with strategic account management across a portfolio of high-value clients. This remote opportunity is ideal for a relationship-driven sales professional who can identify new revenue streams, strengthen existing partnerships, and deliver measurable business value. You will lead prospecting initiatives, develop recurring revenue opportunities, and collaborate with technical leadership to align IT solutions with client objectives. Success in this role requires a blend of commercial expertise, technical understanding, and strategic planning. Working within a growth-oriented environment, you will have the opportunity to influence client retention, account expansion, and long-term business performance. The role includes approximately 20% travel for onsite client meetings within your territory.
Accountabilities:
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Drive New Business Development: Develop and execute strategies to acquire new clients, build a strong sales pipeline, and achieve revenue targets, with a focus on recurring revenue.
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Prospect and Generate Leads: Identify and engage potential clients through cold calling, LinkedIn outreach, networking, canvassing, and other proactive sales methods, guiding opportunities from initial contact through closing.
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Manage Strategic Accounts: Own relationships with a focused portfolio of high-value clients, building trust and identifying opportunities for long-term partnership and growth.
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Lead Client Business Reviews: Conduct regular client meetings to anticipate needs, review performance metrics, align business goals, and strengthen relationships.
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Align Technology and Business Strategy: Partner with virtual Chief Information Officer (vCIO) team members to lead or co-lead quarterly business reviews, align technology roadmaps, and address business risks and priorities.
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Identify Revenue Expansion Opportunities: Recommend additional services, projects, products, and recurring monthly revenue (MRR) opportunities based on client needs, business drivers, and technology maturity.
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Champion the Client Experience: Coordinate with internal teams to support consistent service delivery, monitor client satisfaction, and proactively address potential concerns.
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Support Retention and Renewals: Track account health and renewal timelines, initiating strategic conversations early to strengthen client relationships and reduce retention risks.
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Maintain Account Plans and Forecasts: Keep account strategies up to date, accurately forecast pipeline opportunities, and monitor progress against sales and growth targets.
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Contribute to Strategic Initiatives: Participate in contract negotiations, client retention programs, executive briefings, and other initiatives that support business performance.
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Achieve Key Performance Indicators: Deliver against sales quotas, new client acquisition goals, recurring and project revenue growth, client satisfaction, strategic roadmap execution, and forecasting accuracy.
Requirements:
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Relevant Professional Experience: 4–6 years of experience in sales, account management, client success, or a similar client-facing role; experience in managed service providers (MSPs) or IT services is preferred.
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Proven Sales Performance: Demonstrated success in meeting sales quotas, acquiring new clients, expanding revenue within existing accounts, and building lasting business relationships.
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Prospecting Expertise: Experience generating and developing sales opportunities through outbound outreach, professional networking, social selling, and other proactive business development strategies.
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Commercial and Technical Acumen: Ability to understand technology services and translate technical solutions into clear business value for clients and decision-makers.
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Strategic Account Management Skills: Ability to manage high-value client relationships, develop account plans, identify expansion opportunities, and support retention and renewal strategies.
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Communication and Presentation Skills: Strong verbal and written communication, presentation, negotiation, and strategic planning capabilities.
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Technology and CRM Familiarity: Working knowledge of MSP and account management tools, such as ConnectWise, HubSpot, Salesforce, and IT Glue, is highly desirable.
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Self-Motivation and Initiative: A proactive, energetic, and results-oriented approach, with the ability to work independently and take ownership of business outcomes.
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Established Professional Network: An existing network of relevant industry contacts is an advantage.
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Travel Availability: Willingness to travel approximately 20% of the time for onsite client meetings within the assigned territory.
Benefits:
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Competitive Compensation: Annual base salary of $90,000–$100,000, plus commission, with on-target earnings (OTE) of $150,000 or more.
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Quarterly Bonuses: Additional earning opportunities through quarterly bonus programs.
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Flexible Paid Time Off: Progressive PTO designed to support flexibility and work-life balance.
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Health and Protection Coverage: Medical, dental, vision, life, and disability insurance options.
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Retirement Savings: 401(k) plan with an employer match.
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Career Development: Access to professional development opportunities and coaching.
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Positive Work Environment: A collaborative and engaging workplace culture.
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Remote Work: Remote position serving the Central Time Zone region of the United States, with approximately 20% local territory travel for client visits.