Digital Merchandiser II

• Manage category merchandising: Own digital merchandising execution for an assigned product category, including promotional campaigns, seasonal events, product launches, and ongoing shopping experience improvements.
• Optimize digital customer journeys: Improve digital touchpoints across inbound channels, including email, search, and social media, to increase product discovery, engagement, and traffic.
• Drive performance through analytics: Use tools such as Adobe Analytics or Google Analytics to assess results, identify growth opportunities, and optimize key performance indicators.
• Improve product discoverability: Optimize product placement, category navigation, on-site search, and other website elements to make it easier for customers to find relevant products and complete purchases.
• Align merchandising with commercial priorities: Review forecasts and coordinate featured product selections with customer demand, vendor priorities, promotional calendars, and inventory availability.
• Monitor business performance: Track key e-commerce metrics, including traffic, conversion rates, average order value (AOV), and profitability, to evaluate merchandising effectiveness and recommend improvements.
• Collaborate cross-functionally: Partner with marketing, design, analytics, SEO, and other merchandising stakeholders to coordinate campaigns and deliver consistent, effective digital experiences.
• Support strategic initiatives: Contribute to broader merchandising projects, share insights with colleagues, and help develop and improve team processes, standards, and best practices.
• Maintain execution quality: Ensure merchandising activities, promotional content, and product information are accurate, timely, and aligned with business objectives.

Requirements

• Professional experience: At least 2 years of experience in digital merchandising and 3 or more years of experience in e-commerce or marketing environments.
• Analytics proficiency: Experience using digital analytics platforms such as Adobe Analytics or Google Analytics to interpret performance data and identify actionable opportunities.
• Technical skills: Proficiency in Microsoft Excel and content management systems (CMS), with the ability to manage and optimize digital content and merchandising activities.
• E-commerce knowledge: Strong understanding of digital merchandising principles, online shopping behavior, product discoverability, conversion optimization, and customer experience.
• Commercial acumen: Familiarity with pricing strategies, profitability, product performance, and basic profit-and-loss (P&L) concepts.
• Performance measurement: Understanding of key digital performance indicators, including website traffic, conversion rates, average order value, and other relevant e-commerce metrics.
• Analytical thinking: Ability to interpret data, recognize trends, evaluate forecasts, and translate insights into practical merchandising recommendations.
• Attention to detail: Strong organizational skills and a commitment to maintaining accurate product information, promotional content, and digital experiences.
• Communication and collaboration: Excellent communication skills and the ability to work effectively with cross-functional teams, manage competing priorities, and contribute to shared objectives.
• Adaptability and initiative: A proactive mindset, sound judgment, and the ability to thrive in a fast-paced environment while taking ownership of projects and identifying opportunities for improvement.
• Continuous improvement: An interest in developing new skills, sharing knowledge, contributing to team development, and helping evolve digital merchandising best practices.

Benefits

• Competitive compensation: Annual salary ranging from CAD $53,000 to $66,000, depending on skills, experience, and qualifications.
• Remote-first work environment: Flexibility to work remotely, with opportunities for in-person collaboration at the Vancouver, British Columbia, head office for strategic, team-building, and social activities.
• Employee discounts: Access to exclusive employee discounts on a wide range of technology products and other merchandise from the first day of employment.
• Health and wellness: Access to health benefits and a wellness program designed to support employee well-being.
• Learning and development: Training programs to build new skills, strengthen existing capabilities, and support long-term career growth.
• Career progression: Opportunities to expand digital merchandising expertise, take on greater responsibility, and contribute to broader e-commerce initiatives.
• Inclusive culture: A supportive workplace that values diversity, inclusion, belonging, and individual contributions.
• Collaborative environment: Work with colleagues across merchandising, marketing, design, analytics, and SEO to deliver meaningful improvements to the online shopping experience.
• Technology retail exposure: Gain experience working with leading technology products, major brands, promotional campaigns, and evolving e-commerce trends.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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