Retail Store Manager

We are seeking a highly motivated and experienced Retail Store Manager to oversee the LA Clippers’ Retail Flagship store and In-Arena retail locations (1 5K Sq Ft Flagship Store + 8 In-Arena locations). The ideal candidate will have a strong background in retail leadership with a proven track record in growing a business with a passion for live sports.

The Retail Store Manager will oversee all aspects of our retail locations at Intuit Dome including driving sales performance, optimizing operations and ensuring each location reflects the standards of the brand identity. The Retail Store Manager will demonstrate excellent management skills with the ability to work with cross-functional partners.

To be considered, you should exhibit a successful history in a fast-paced, high-volume, innovative retail landscape and display operational excellence. You should be able to leverage data to inform and support your decisions and have a strong willingness to be hands-on with execution and training. You should also be a people-first team player who is a big thinker, obsessed with continually elevating the brand, delivering consistent storytelling, and most importantly making a lasting impact in sports retail and merchandise.

This is a full-time role based in Inglewood, CA and is eligible for our competitive benefit offering including medical, dental, vision, 401(k) plan with company contribution, Well-Being Allowance, and more. The scope of this position encompasses a 24 hour, 7 day a week operation with the transition of numerous daily events. Due to the nature of this industry, the candidate must be available to work a flexible schedule including weeknights, weekends, and holidays to cover high profile concerts and NBA games.

What You Will Do

• Drives revenue to maximize profitability through strong merchandising, operations, fan engagement—Additionally, manage payroll budgets, control expenses, and analyze store reports.
• Oversee the Retail Flagship, In-Arena retail locations, and other special events retail operations.
• Recruit, hire, onboard, schedule, train, and coach part-time teammates to drive retail performance and best in class fan engagement.
• Manage schedule for teammates centered around games days, non-game days concerts/events, and other critical events, ensuring enough PT Staff availability.
• Review payroll and ensure it aligns to budget/ forecast, accurately monitor timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals.
• Ability to leverage reporting and translate performance into actionable merchandise strategies in store.
• Execute visual merchandising and ensure appropriate replenishment of merchandise on the selling floor.
• Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices.
• Foster an environment of inclusivity with framework built on accountability and career development.

Your Background, Skills and Qualifications

• High School Diploma or Equivalent
• 3 years or more Retail Store Manager experience or 5 years of related management/ customer focused experience.
• Must have 100% availability for Clippers home games and other special events.
• Sports arena/ event venue retail operations experience preferred.
• Excellent organizational skills and strong problem solving and analytical skills.
• Strong verbal/ written communication skills.
• Background in Retail Operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to learn, contribute and thrive in a fast-growing, dynamic environment.
• Demonstrated ability to communicate and positively interact in a diverse multi-cultural environment.

Essential Functions of the Job (Physical Requirements & Working Conditions)

• Ability to lift, carry, push, or pull equipment or materials weighing up to 50 pounds.
• Ability to bend, stoop, kneel, crouch, and reach overhead and horizontally as needed to perform job duties.
• Ability to ascend and descend stairs and work safely at various heights, including top of stairways, when required.
• Ability to move throughout the venue quickly and safely during events.
• Ability to communicate effectively with guests, coworkers, and supervisors in person and through radio or other communication devices.
• Ability to work in environments with elevated noise levels, crowds, and vibration typical of live sporting events and entertainment venues.
• Ability to work in crowded environments with frequent interaction with guests and team members.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and extended shifts based on business needs.

Our Approach to Technology & Innovation

At Halo Sports and Entertainment, curiosity and innovation go hand in hand. We seek forward-thinking individuals who embrace emerging technologies and actively leverage AI tools to work smarter, unlock creativity, and elevate the fan and business experience.

About Halo Sports & Entertainment:

Halo Sports & Entertainment brings together some of Southern California's most iconic sports and entertainment brands. Our portfolio includes the LA Clippers, Intuit Dome, Kia Forum, and the San Diego Clippers, giving our teams the opportunity to shape experiences across professional sports, live music, and entertainment. Whether producing unforgettable events, building innovative technology, or supporting the operations behind it all, our employees work together to deliver exceptional experiences while growing their careers in one of the most dynamic organizations in sports and entertainment.

About Intuit Dome:

At Intuit Dome, we're setting a new standard for live sports and entertainment. Home to the LA Clippers, Intuit Dome was designed from the ground up to redefine the fan experience through technology, innovation, and thoughtful design. Every event is an opportunity to create an unforgettable experience for every fan, artist, athlete, and guest who walks through our doors.

Host of the 2026 NBA All-Star game and set to Olympic Basketball in 2028, Intuit Dome is over 1 million square feet and features our team training center, business operations offices, five full-sized basketball courts, an 80,000 square foot outdoor plaza and a double-sided Halo Board composed of more than an acre of LED.

Located in Inglewood, Calif., Intuit Dome is built different -- it redefines fans’ expectations for live experiences and changes the music landscape in Los Angeles.

About Kia Forum:

Located in Inglewood, California, the Kia Forum is the only arena-sized venue in the country dedicated to music and entertainment, delivering a superior experience for artists and fans alike. The iconic venue hosts a diverse range of premier events, featuring the biggest names in music and entertainment, award shows, combat sports, and more. Designed with entertainers and performers in mind, Kia Forum Backstage includes star-caliber dressing rooms that provide unparalleled comfort. The Kia Forum received Pollstar's "Arena of the Decade" award in 2022 and was named the top West Coast arena in 2025 by Pollstar and Billboard magazines.

Compensation

• The range for this position is $72,000.00 - $80,000.00 annual compensation. Compensation package offered will be based on multiple individualized factors, including a candidate's job-related knowledge, skills, and experience.
• The role is classified as exempt.

Benefits and Perks

We offer a competitive benefits program, including:

• Medical, Dental and Vision plans
• 401(k) plan with company contribution
• Wellbeing Allowance of up to $1,000 per year
• Financial Education and Wellness Program, including access to Certified Financial Planners
• Paid vacation and sick time
• Paid parental leave
• Flexible Spending Accounts (Medical and Dependent Care)
• Company-paid Long Term Disability insurance
• Company-paid Life and AD&D Insurance
• Voluntary Life Insurance options for employee, spouse and children
• Employee Assistance Program
• Mind health support via Modern Health and Headspace
• Fertility and Family Planning Assistance via Carrot