Senior Manager Integrated Customer Supply EMEA

Role Overview:

At Huntsman Advanced Materials, we are building a customer-focused, integrated supply chain organization that combines Customer Service and Supply Planning to deliver outstanding service and operational excellence.

We are looking for a Senior Manager Integrated Customer Supply EMEA to play a key leadership role in this transformation.

This position offers the opportunity to lead a regional team, influence critical business decisions, and drive improvements that directlyimpactcustomer satisfaction, supply reliability, and business performance. Working at the crossroads of Commercial, Manufacturing, Logistics, Procurement, and Planning, you will help shape how we serve our customers while developing a high-performing team for the future.

We are looking for someone who is an inspiring people leader, thrives in a fast-paced environment, and brings practical supply chainexpertisecombined with a passion for developing others.

Do you thinkyou’rethe right fit for this opportunity? Apply today!

Role Responsibilities:

As aSenior Manager Integrated Customer Supply EMEA, you willbe responsible for:

• Leadership and development of customer supply teams and process delivery execution.

• Creating an engaging, collaborative, and customer-centricteamculture.

• Managing customer order fulfilment activities and supporting efficient Order-to-Cash execution.

• Acting as the primary escalation point for customer service and supply-related issues.

• Ensuring supply plans effectively balance inventory, demand, capacity, and serviceobjectives.

• Driving customer satisfaction through proactive communication and problem resolution.

• Partnering closely with Sales, Manufacturing, Logistics, Procurement, Planning, Marketing, and Key Account teams.

• Supporting business growth by maximizing service performance while managing operational risk.

• Facilitating alignment and decision-making during supply constraints and escalation situations.

• Leading continuous improvement initiatives across Customer Service and Order-to-Cash processes.

• Driving standardization, KPI visibility, automation, and digital supply chain capabilities.

• Supporting change management and organizational transformation activities.

• Coaching, developing, and creating growth opportunities for team members.

Experience and Competencies:

What we are looking for:

• Master's Degree in Supply Chain, Operations, Engineering, or Business

• APICS CSCP/CPIM certification

• 5-10 years'eexperiencewithin Supply Planning, Customer Service, Customer Supply, orrelatedSupply Chain function.

• Proven experience managing customer orders, service delivery, and escalations while ensuringa high levelof customer satisfaction.

• Demonstrated experience balancing demand, supply, inventory, and capacity to achieve service and business objectives

• Experience leading, developing, and coaching teams while driving engagement, accountability, and performance

• Experience managing complex customer issues, supply disruptions, and operational risks whilemaintainingcustomer confidence and business continuity

• Experience delivering measurable improvements in customer satisfaction and service performance

• Experience leading process improvement, automation, or organizational transformation initiatives in a supply chain environment.

• Experience working in complex stakeholder environments across multiple functions.

• Experience working in SAP environments.

• Strong communicationand stakeholder management skills.

• Strong decision-making and escalation management capability.

• Customer-focused mindset with a commitment to service excellence.

What next?

If you would like to join an innovative,collaborativeand multicultural team, please apply now. Your application will beforwardedtoaTalent Acquisition Partner, who willstrive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.

About Us:

At Huntsman, we pride ourselves on being a people-oriented organization. 

We welcome the talent,experienceand fresh ideas that employees at all stages of their careers, from interns to seasoned professionals, bring to Huntsman.

In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.