About the Role
As you help deliver innovative financial products and experiences, you'll contribute to solutions that empower customers to take control of their financial future.
Joining H&R Block as an Associate Product Manager means you'll support the delivery of customer-focused financial products within the Spruce platform. You'll work closely with product managers, engineers, designers, and delivery leaders to translate business priorities into actionable work, maintain healthy product backlogs, and help squads deliver high-quality features efficiently. Success in this role requires strong organization, attention to detail, collaboration, problem-solving skills, and a passion for learning product management in a fast-paced Agile environment.
About Spruce
Spruce is a modern financial services platform built by H&R Block, designed to help customers better manage their finances through spending and savings accounts, budgeting tools, savings goals, credit score insights, early direct deposit, and access to a nationwide fee-free ATM network. Spruce empowers customers to manage their money simply, securely, and confidently.
Day to Day You'll...
- Support daily Agile and Scrum operations, including stand-ups, backlog refinement, sprint planning, and retrospectives.
- Facilitate team ceremonies and help ensure sprint commitments align with team capacity and priorities.
- Monitor sprint progress and proactively identify risks, blockers, dependencies, and delivery concerns.
- Escalate issues with clear context and recommended next steps to appropriate stakeholders.
- Help improve delivery predictability and team effectiveness.
- Partner with Lead Product Managers and Engineering Leads to translate roadmap priorities into detailed user stories.
- Create and maintain clear acceptance criteria that support successful delivery.
- Ensure stories meet the Definition of Ready prior to sprint planning.
- Maintain a healthy, prioritized backlog that supports squad goals.
Required Qualifications
Education:
- Associate’s degree in a related field or the equivalent through a combination of education and related work experience.
Work Experience:
- Demonstrated decision making, analytical, and problem-solving skills
- Effective oral, written and interpersonal communication skills. Effective presentation skills to all levels, from senior management to line/staff associates.
- Experience using Microsoft Office tools
- Exploratory Data Analysis
- 1 year minimum related work experience
- Strong organizational skills and the ability to manage and prioritize work in order to achieve critical deadlines.
Preferred Qualifications
Work Experience:
- Certified Scrum product owner
- Introduction to formal product management methodologies.
- Introduction to structured technology delivery/software development lifecycles.