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Responsible to execute and support development initiatives that contributes towards the overall development for the digital banking platform or product enablement for products and/or services. The role entails delivering projects including planning, development, implementing, training and production support within stipulated SLA.
Functional(jobresponsibilities)
UndertakingtherolesandresponsibilitiestoprojectmanagetheimplementationofproductsforDigitalBanking platforms (Internet Banking, Mobile Banking or Branch Banking)
Interpretationofbusinessneedsandtranslatethemintoapplicationandoperationalrequirements.
Elicitrequirementsusinginterviews,documentanalysis,requirementsworkshops,surveys,sitevisits,business process descriptions, scenarios, business analysis,task and workflow analysis
Workcloselywithinternalstakeholdersi.e.:productmanagers,customerservicingchannels,operationsandITto provide an integrated channel customer experience.
HighlightandresolveandcriticalrisksandissuesassociatedtoDigitalprojects
Leadproduct/channeldevelopmentprojectsfrominceptiontoimplementationincludingsubmissiontorelevantparties for approval
ContributetoanyothernewassignmentandprojectassignedbyManagementfromtimetotime.
Researchonlatestdigitalbankingtrendsandfromtimetotimeproposenewinnovativeproductsfordigitalbanking channel.
Managerial(team/groupresponsibilities)
Managepostimplementationsupportas2ndtiersupporttoDigitalBankingOperationteamafterprojectGo-Livefor an agreed period of time (before handover to Application Support team).
Manage and collaborate with different team members to manage project delivery.
EnsureDigitalBankingmeetsthebusinessobjectivesandservicelevelgoalsbydeliveringqualityprojectsontime and budget.
Education/Qualification
DegreeHolder
Experience
Atleast7yearsprojectmanagementexperienceespeciallyintheareaofDigitalBanking,particularlyinareaofdigital banking product development or testing
PossessexperienceinOnlineBankingOperationsorProductdevelopmentwillbeanaddedadvantage.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.