Degree: Computer Science or related bachelor’s
Experience: 3+ years SaaS implementation experience
Responsibilities:
•Configure CRM integrations (HubSpot, Salesforce)
•Implement call-recording ingestion (Gong, Clari, Teams)
•Support product configuration for U.S. accounts
•Troubleshoot technical issues
•Lead implementation process alongside CS
•Reduce onboarding time to < 5 days