What You’ll Be Part Of
As Director Account Management, you will lead a team of high performing account managers and be responsible for ensuring long-term commercial success and customer satisfaction for a portfolio of Harman customer projects. You will be actively contributing to overall Harman customer business strategy and maintain high-level customer relationships with insights into customer’s product / platform roadmap.
Your Team
This position leads a team of Account Managers supporting all Strategic Business Units (SBU) projects and Harman automotive products for your customer.
How You’ll Make An Impact
- Develop and maintain the customer account strategy and be the primary contact from Harman to capture and propagate the strategic and commercial voice of customer for a select portfolio of customer projects
- Oversee commercial and legal agreements and customer negotiations for awarded business
- Closely track customer satisfaction at senior levels, and provide strategies for course corrections when needed
- Ownership of commercial targets (revenue, EBIT, Cash Flow) for your portfolio of customer programs
- Own continuity of awarded business (extensions, follow-ons, CRs) with a view on continued lifetime profitability of your portfolio
- Develop and maintain a relationship map, including status of relationship, goals and actions to get to desired state
- Execute the HR cycle activities including hiring, performance management, succession planning, coaching and development.
What Makes You A Strong Fit
- Bachelor’s Degree in Engineering or Bachelor’s Degree in Business Management
- 10+ years of related sales experience with at least 5 years in Automotive
- 5+ years leading an Account Management organization along with customer interfacing and cultivating customer relationships
- Must have a thorough understanding of Automotive OEM’s organization and processes
- Thorough understanding of P&L statements, business cases and quotes / contracts with automotive OEMs
- Basic technical understanding of Automotive HW and SW systems
- We see AI as an important part of how work gets done. While tools may vary, a baseline familiarity with using AI to support efficiency, problem-solving, and quality is expected.
Bonus Points if You Have
- Master’s degree in Engineering or Business Management
- Experience working with the applicable customer/OEM
- Experience of working with Automotive ecosystem including different Tier levels and 3rd party suppliers
- Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS
What Makes You Eligible
- Be willing to travel up to 30%, domestic and international travel
What We Offer
- A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week.
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Attractive salary package
- An inclusive and diverse work environment that fosters and encourages professional and personal development
Pay Transparency
€ 138,550 - € 179,300
The above represents the annual gross base salary range for this role.
Variable compensation and allowances: Dependent on the position offered, other forms of compensation may also be available, such as quarterly or annual bonus pay, commission payments, long term incentive compensation, or certain allowances. Further details will be made available as part of the recruitment process.
How we set pay: The pay posted is a reasonable estimate of the wage range anticipated for this position. Pay is determined using objective, job-related criteria such as relevant experience, skills, role scope/responsibilities, and location-based market factors (where applicable). In appropriate circumstances, based on objective, job-related factors, the final determination on pay may deviate from the posted range.
Pay history: Please do not include current or past pay information in your application. We do not request pay history as part of our recruitment process.
Benefits: HARMAN is interested in supporting the health and wellbeing of employees and offers a range of benefits. Offerings vary by country and employment arrangement and reflect a combination of statutory requirements and company-provided programs. These may include paid time off and holidays, sick and family leave, as well as health and wellbeing support and retirement or savings plans where applicable, along with other locally relevant benefits. Further details will be made available as part of the recruitment process.
About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!
Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected].
You Belong Here
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected]. Requests will be considered on a case-by-case basis in accordance with applicable law.