Assistant Manager - HR Communication

Company:

Opportunities are endless and there's always something new to explore and learn with every step of your journey at Genting Group

Communication & Content Development

• Plan, create, and manage internal communication materials including announcements, newsletters, circulars, HR updates, and intranet content.
• Ensure messages are clear, consistent, and aligned with the organisation’s tone and communication standards.
• Support HR functions (L&D, Talent, Engagement, Welfare, Performance, etc.) with content creation and communication planning.
• Campaign & Initiative Support
• Coordinate internal campaigns such as engagement programmes, HR roadshows, health & wellness initiatives, and recognition events.
• Draft communication plans to support key HR projects and change management efforts.
• Intranet & Platform Management
• Manage content updates on the HR portal, ensuring accuracy, timeliness, and relevance.
• Partner with IT or Digital teams to improve user experience for HR communication channels.

Employee Engagement Support

• Develop and support storytelling content, employee spotlights, FAQs, talking points, and key messages that strengthen connection, understanding, and transparency across the organisation.
• Coordinate engagement activities involving senior leadership, such as town halls, leadership messages, employee dialogues, video updates, and skip-level conversations to enhance visibility and trust.
• Assist in planning and executing internal campaigns that promote culture, values, employee achievements, and organisational priorities.
• Gather employee feedback, analyse insights, and recommend improvements to enhance the effectiveness of communication and engagement initiatives.
• Support ongoing efforts to maintain a positive employee experience and foster a more connected and informed workforce.

Analytics & Reporting

• Track engagement metrics (click rates, feedback, participation rates) and propose improvement strategies.

Qualification / Competencies:

• Bachelor’s Degree in Communications, Human Resources, Business, Marketing, or related field
• 3–5 years of experience in internal communication, employee engagement, HR communication, or content creation.
• Experience managing intranet platforms, internal announcements, newsletters, or employee campaigns.
• Familiarity with digital communication tools (e.g., SharePoint, Canva, email marketing tools) is an advantage.
• Strong stakeholder management experience, including working with cross-functional teams.
• Demonstrated ability to coordinate communication projects from planning to execution. 
• Excellent writing, editing, and proofreading skills with strong attention to tone, clarity, and consistency.
• Ability to translate complex information into simple, engaging messages for staff at all levels.
• Strong planning and organisational skills with the ability to manage multiple deadlines.
• Skilled in creating employee-focused content, storytelling, and driving engagement initiatives.