Company:
RWB Genting Malaysia Berhad

Opportunities are endless and there's always something new to explore and learn with every step of your journey at Genting Group
1. Operational Management
- Manage daily operations of restaurants, bars, lounges, room service, and banquet functions.
- Ensure smooth service delivery and guest satisfaction.
- Monitor food and beverage quality, hygiene, and service standards.
2. Staff Management
- Recruit, train, coach, and supervise F&B employees.
- Prepare staff schedules and manage manpower requirements.
- Conduct performance evaluations and disciplinary actions when necessary.
3. Financial Management
- Control operating costs and expenses.
- Monitor sales performance and profitability.
- Prepare budgets, forecasts, and management reports.
- Ensure proper inventory control and minimize wastage.
4. Customer Service
- Handle guest complaints and service recovery.
- Maintain high levels of customer satisfaction.
- Build positive relationships with guests and promote repeat business.
5. Compliance & Hygiene
- Ensure compliance with food safety regulations, health standards, and company policies.
- Conduct regular inspections of outlets and kitchen areas.
- Monitor cleanliness and workplace safety.
6. Inventory & Purchasing
- Oversee stock management and ordering of food, beverages, and supplies.
- Coordinate with suppliers and procurement teams.
- Ensure adequate stock levels while controlling costs.
7. Event & Promotion Management
- Coordinate special events, promotions, and festive activities.
- Collaborate with Sales and Marketing teams to drive revenue.
- Develop strategies to increase food and beverage sales.