Role Summary
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Responsibilities
- Drive bookings levels to meet and/or exceed assigned bookings goal.
- Maintain regular, planned communication with key customers in the area you support.
- Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.
- Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
- Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials.
- Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met.
- Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.
- Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.
- Able to work independently, efficiently and communicate productively with others.
- Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities.
- Other duties as assigned.
Requirements
- Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment.
- Skilled at product demonstrations, presentations and business writing.
- Proficient in technology such as Microsoft Office, Excel and PowerPoint.
Preferred Experience / Skills
- Sales experience with rotating equipment such as pumps and mechanical seals.
- Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard.
- Training in sales techniques, negotiations and business finance.
- Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities.
- Ability to lead root cause failure analysis and communicate results.
- Strong verbal and written communication skills.
- Project management experience is a plus.
- BS or BA Degree in a relevant field and 5-7 years of relevant experience (preferably).