Summary:
Responsible for leading team of underwriters/portfolio managers creating an exceptional lending experience by providing appropriate decisions on small business or consumer loan requests including real estate loans, secured & unsecured term loans, and lines of credit in a timely and accurate manner. Supports team members and staff from all markets to review submitted applications for suitability to FirstBank’s current lending policies and goals. Adheres to established loan policies, policies, laws, and regulations while demonstrating unwavering commitment to FirstBank’s mission, vision and values.
Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually required compliance related courses as established by FirstBank.
Essential Duties and Responsibilities:
- Effectively builds trust with members and internal staff by embodying and demonstrating the Core Values of the organization. Consistently advocates for customers, offering opportunities for financial equity, prosperity and the tools to thrive through every interaction. Demonstrates value and difference by expertly informing our community of effective financial products, services, and solutions to help them attain their full potential.
- Support group of underwriters to train and develop skills needed to analyze applicants' financial status, credit, and complete property evaluations to determine feasibility of granting loans.
- Ensure team members Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
- Manage deal flow for the team of underwriters to ensure capacity is managed and turn times are achieved.
- Provide support and guidance for underwriters needed to evaluate member income documentation to include paystubs and personal tax returns.
- Monitor adherence to all stated lending policy and procedure.
- Identify application and credit trends with the intent to inform management.
- Work in a fast paced environment through the use of multiple technologies, tactics and approaches.
- Perform other job duties as assigned.
Education/Experience/Certification:
- Three to Five years’ experience as a Small Business or Consumer Underwriter or Portfolio Manager (or similar role) for a financial institution required.
- High school diploma or equivalent required; bachelor's degree preferred but not required
Skills and Abilities:
- Excellent verbal, written and interpersonal communication skills with the ability to explain programs, loan terms, features, policies and benefits to members and business partners.
- Strong relationship building and teamwork skills.
- Excellent organizational and time management skills with ability to work independently and manage multiple priorities.
- Multi-lingual capabilities to include Spanish are a plus.