Job Responsibilities:
- Manage daily IT operations and infrastructure for office and store environments.
- Ensure system stability, security and effective incident resolution.
- Manage IT projects, system implementation, upgrades and digital improvement initiatives.
- Partner with business functions and regional/global IT teams to deliver practical IT solutions.
- Manage IT vendors, service quality, contracts, assets and related expenditure.
- Support cybersecurity, data protection, access control and IT governance.
- Provide IT support for new stores, renovations and other business initiatives.
Job Requirements:
- Degree in Information Technology, Computer Science or related discipline.
- 5–8 years of relevant IT experience; retail or multi-site experience is preferred.
- Experience in IT infrastructure, applications, project and vendor management.
- Knowledge of Microsoft 365, Azure, cybersecurity and retail/POS systems is an advantage.
- Strong analytical, problem-solving, communication and stakeholder management skills.
- Good command of written and spoken English and Chinese.
- Supervisory experience is preferred for Manager-level candidates.
Note: The position and job title offered will be commensurate with the candidate’s experience and qualifications.