FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the Opportunity
The Retail Support Associate supports our FASHIONPHILE locations in managing all operational responsibilities including inventory pulling, customer support, shipping out of new products, and receiving new products and returns. They will report directly into the local leadership team and be a close partner to all local associates. Responsibilities include:
Unloading, sorting, unpacking, and breaking down boxes for all incoming packages from FASHIONPHILE Courier
Greeting and engaging customers in a friendly, professional manner
Preparing daily shipping of customer orders, including shipping labels
Assisting in procurement needs for clients including photo taking and quote monitoring
Answer phones and supporting client scheduling
Scanning and organizing inventory of products
What We’re Looking For
Prior Experience working in shipping, order fulfillment, or retail environment
Ability to work in a fast-paced environment
Prior retail or operational experience handling product
Strong attention to detail
Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays
Tech savvy with the ability to work with multiple tech devices, google drive and apple products
Ability to stand for extended periods and move throughout the sales floor
What We Offer
Medical, Dental and Vision Coverage
FSA options for Medical, Dependent Care & Commuter Benefits
Paid Time off, Paid Sick Time, and Paid Holidays
401(k) with generous match program
Free Life Insurance and AD&D
Long-Term Disability Insurance
Employee Discount
Pay Rate: All New Hire's into this role in Irvine, CA begin employment at $20.00/HR.