The Supply Chain Customer Delivery Analyst provides financial and analytical support across customer delivery operations. This role partners with Supply Chain Finance, Logistics Operations, Divisional Finance, and other cross-functional teams to improve financial visibility, strengthen forecasting and planning, ensure accurate financial reporting, and identify the underlying drivers of transportation costs and business performance.
What You Will Do:
- Lead and support annual planning, forecasting, and month-end close processes for customer delivery costs.
- Analyze actual results versus plan, forecast, and prior year to identify key cost drivers, risks, and opportunities, and explain rate, volume, mix, and other operational drivers.
- Develop financial models and analyses to support business decisions, cost initiatives, and operational changes, and produce clear financial insights.
- Identify gaps in existing processes and implement improvements that strengthen financial controls and reporting accuracy.
- Support evaluation of carrier, network, customer, and operational cost trends.
- Communicate financial results and cost drivers in a clear, actionable manner to both finance and non-finance audiences.
- Support cross-functional projects requiring financial analysis, modeling, or business-case development, including ad hoc reporting and strategic analysis
Minimum Qualifications:
- Bachelor’s degree in Finance, Accounting, or Economics
- Minimum X years of Finance experience
- Technical skill set should include Microsoft suite with strong proficiency in Excel and Power BI
Preferred Qualifications:
- Strong analytical aptitude, high attention to detail and the ability to work independently
- Result oriented, proactive, and possesses a high level of integrity
- Strong leadership skills with strengths in analytical and communications, handling complexity and organizational sensitivity
- Experience in Supply Chain Finance or Supply Chain
- Strong written and verbal communication skills and interpersonal skills
- Self-motivated, with strong organizational and time management skills
- Must demonstrate overall business acumen and ability to deal with ambiguity
- Strong accounting and financial aptitude