Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
Crown Melbourne | Full Time Opportunity
The Role
We're seeking an experienced and commercially minded Parking & Wardrobe Manager to lead the operations of Crown Melbourne's parking facilities and staff wardrobe function.
In this diverse leadership role, you'll be responsible for parking operations, uniform procurement and inventory management, service delivery, budget performance and leading large operational teams. You'll work closely with internal stakeholders and external partners to drive exceptional service standards, operational efficiency and continuous improvement across both functions.
In this role, you'll create joyful experiences by:
- Lead the day-to-day operations of Crown's parking facilities and wardrobe services.
- Develop and implement service, operational and revenue improvement initiatives.
- Manage uniform procurement, inventory control and quality assurance processes.
- Oversee budgets, forecasting, reporting and financial performance.
- Build and maintain strong relationships with internal stakeholders, suppliers and service providers.
- Lead, coach and develop a large operational team to deliver exceptional service standards.
- Manage key projects, contracts and operational improvement initiatives.
- Ensure compliance with legislative, regulatory and Crown requirements.
You’ll Bring:
- Proven leadership experience managing large operational teams in a fast-paced environment.
- Experience in operational, facilities, hospitality, retail or service-based management roles.
- Strong financial acumen with experience managing budgets and performance reporting.
- Excellent stakeholder management, communication and negotiation skills.
- A proactive and solutions-focused approach with strong problem-solving capabilities.
- Experience managing suppliers, contracts and service delivery outcomes.
- High attention to detail and a passion for continuous improvement and customer service excellence.
What We Offer You
- Ongoing career development and progression opportunities across Crown.
- Complimentary meals while on shift.
- Discounted parking and a wide range of employee benefits.
- Discounts across Crown's Restaurants, Bars and Hotels.
- A collaborative and supportive team environment.
Applications Close: Sunday 8th November
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.