Role Purpose
Drive Sales & Retail performance beyond reporting by identifying gaps, quantifying business impacts, unlocking growth opportunities and driving interventions to deliver business targets.
Responsibilities
- Monitor performance across regions, channels and key commercial drivers.
- Identify performance gaps, root causes and growth opportunities.
- Quantify revenue, margin and productivity impacts.
- Drive corrective actions with business owners, ensuring accountability and gap closure.
- Lead target setting, forecasting and business performance outlook.
- Evaluate commercial opportunities, risks and financial trade-offs.
- Recommend interventions to improve revenue, productivity and profitability.
- Track business initiatives against committed financial outcomes.
- Translate performance data into actionable insights, priorities and recommendations.
- Deliver concise management reviews focused on gaps, opportunities, impacts and required actions.
- Provide scenario modelling and commercial impact assessments to support decisions.
- Simplify and automate performance dashboards to enable faster decisions.
- Drive structured performance reviews and intervention tracking.
- Challenge and align regional, channel and cross-functional business owners on recovery plans.
- Monitor action effectiveness and escalate risks to ensure delivery of business targets.
Requirements
- Degree in Business, Finance, Statistics or related field.
- Minimum 8 years in commercial performance management, business planning or sales operations.
- Strong commercial acumen, analytical thinking and financial modelling skills.
- Proven ability to turn insights into actions and measurable business results.
- Strong stakeholder management, influencing and problem-solving capabilities.
- Proficient in Excel and BI tools; SQL/Power BI/Tableau is an advantage.
- Proactive, hands-on and results-driven.