Our client is a trusted and growing automotive service provider serving drivers and families throughout Northern Kentucky and the Greater Cincinnati area. Known for their dedication to honest work, excellent customer care, and high-quality automotive repair services, they offer a full range of maintenance and repair solutions with a focus on building long-term relationships in the community. As our client continues to grow, we’re seeking a skilled and motivated ASE Automotive Technician to help deliver an exceptional experience for every customer and support the ongoing success of our team.
Responsibilities:
--Determine and investigate any malfunction codes in the vehicle’s integrated diagnostic system using skilled expertise and diagnostic tools
--Help establish service protocols for tracking the status of repairs, maintaining relevant technical manuals, and using charts.
--Apply a checklist-based approach to ensure a comprehensive examination of all vehicle systems, including the engine, air conditioning, transmission, and brake systems
--Conduct routine maintenance, as needed, such as fluid level checks, tire rotations, brake pad replacement, or oil changes
--Follow all manufacturer specifications for vehicle system repairs to ensure optimum customer satisfaction and facilitate returning business
--Clearly articulate automotive repair issues and repairs needed to remedy them to both the Customer Service Advisor and the Shop Manager.
--Maintain a safe work environment, maintain company policies, procedures, and productivity standards.
Qualifications:
--High school diploma or GED is required
--Must have completed a post-secondary training program in automotive service technology; associate degree a plus
--Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred
--Strong customer service and communications skills are needed
--A valid driver's license and a clean driving record are required for this position.