Overview
The Retail Intern will provide exceptional customer service by greeting each customer, fostering a friendly atmosphere, having proper knowledge of merchandise both in the physical store and on the website, and offering assistance to customers. Interns with a background or pursuing a degree in graphic design will also be considered and encouraged for this role for assisting in new designs for clothing and products.
Responsibilities
- Provide outstanding customer service to customers, employees, and visitors in retail store locations and at company events.
- Process sales transactions accurately using the point-of-sale (POS) system, including cash, credit card, coupon, refund, exchange, and gift certificate transactions.
- Fulfill and process online orders, including domestic and international shipments.
- Assist customers with product selection, merchandise inquiries, and general retail support.
- Receive, stock, organize, and merchandise inventory to maintain an attractive and well-stocked retail environment.
- Implement price changes, markdowns, and promotional displays as needed.
- Support retail operations during air shows, company events, and other off-site activities.
- Assist with inventory management activities, including cycle counts, quarterly inventories, and year-end inventory audits.
- Perform store opening and closing procedures, including cash handling and reconciliation.
- Prepare daily sales reports and assist with month-end reporting requirements.
- Investigate and resolve cash drawer discrepancies while maintaining accurate transaction records.
- Maintain a clean, organized, and professional retail environment that reflects the Cirrus brand.
Qualifications
Required:
- Current student pursuing a bachelor’s degree in a relevant field.
- Junior or Senior in good academic standing.
- Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and meet established deadlines.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively within a team environment.
- Strong attention to detail and problem-solving skills.